Jayde Lufkin
Gaffney,SC
Summary
Skilled Order Processor with strong background in order handling, fulfillment and customer service. Known for accuracy, efficiency and understanding of supply chain procedures. Strengths include problem-solving, multitask management and team collaboration. Demonstrated ability to improve order processing times and enhance customer satisfaction in previous roles. Efficient Order Processor known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, data entry accuracy, and customer service. Excel in time management, problem-solving, and adaptability, ensuring seamless order processing and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Order Processor
Smokers Haven Inc.
Concord, NH
08.2020 - 10.2024
- Reviewed customer orders to ensure accuracy of product, quantity and pricing.
- Created purchase orders for suppliers based on customer requirements.
- Processed daily invoices for payment, verifying accuracy of billing information prior to submission.
- Performed data entry into computer system to track all incoming and outgoing shipments.
- Ensured accurate completion of paperwork associated with each order including customs documents.
- Adhered to company policies and procedures related to the purchasing process.
- Read and understood pick sheets in order to prepare accurate customer orders.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Operated handheld scanners and computer terminals to document updates.
- Inspected stock items, discarding defective products and reporting damages to supervisors.
- Created packing slips and invoices for outgoing shipments with job-related software.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Direct Support Professional
Community Integrated Services
Manchester, NH
03.2017 - 08.2020
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Followed care plan and directions to administer medications.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Transported clients to doctor's appointments and errands.
Shift Leader Manager
Alltown Mobil
Manchester , NH
08.2016 - 06.2019
- Supervised and trained new shift leaders on store operations, policies, and procedures.
- Assisted customers with inquiries, complaints, and concerns in a timely manner.
- Developed strategies to increase sales through customer engagement and promotion of products and services.
- Monitored team performance to ensure compliance with company standards.
- Resolved conflicts between employees or customers in an efficient manner.
- Performed cashier duties when necessary including handling payments from customers using POS systems or cash registers.
- Displayed leadership skills by motivating team members to meet daily goals.
- Ensured that shelves were adequately stocked throughout the day by conducting regular checks.
- Managed closing procedures such as counting money in the register drawers and reconciling receipts against reports.
Sandwich Artist
SUBWAY®Restaurants
Manchester, New Hampshire
05.2014 - 09.2016
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Provided excellent customer service by addressing inquiries promptly and professionally.
Education
High School Diploma -
Pembroke Academy
Pembroke, NH05-2015
Some College (No Degree) - Early Childhood Education
Southern New Hampshire University
Hooksett, NHSkills
- Invoicing and billing
- Order proofing
- Delivery packaging
- Following pick sheets
- Data entry skills
- Handheld scanners
- Verifying shipments
- Order picking
- Verifying merchandise
Affiliations
- Photography
- Parenting
- Organizing for fun
- Writing/Journaling
Timeline
Order Processor
Smokers Haven Inc.
08.2020 - 10.2024
Direct Support Professional
Community Integrated Services
03.2017 - 08.2020
Shift Leader Manager
Alltown Mobil
08.2016 - 06.2019
Sandwich Artist
SUBWAY®Restaurants
05.2014 - 09.2016
High School Diploma -
Pembroke Academy
Some College (No Degree) - Early Childhood Education
Southern New Hampshire University
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