Jayde Shaffer
Overton,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cefco/Team Leader
Cefco/Casey's
09.2023 - Current
- Led team in daily operations, ensuring adherence to safety protocols and company policies
- Trained new staff on operational procedures, enhancing team performance and cohesion
- Streamlined inventory management, improving stock accuracy and reducing discrepancies
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty to brand
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks
- Responsible for cleanliness of store
- Stocked coolers on a daily basis
- Counted the safe and made deposits
- Audited cigarette counter
- Regular cashier/customer service duties
Adult Care Provider
Sevita
01.2023 - 09.2023
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored client health and behavior, reporting changes to healthcare professionals for timely intervention.
- Developed strong relationships with clients to build trust and improve engagement in care activities.
- Coordinated recreational activities that encouraged social interaction and emotional well-being among clients.
- Maintained accurate documentation of client progress and care delivered, ensuring compliance with regulatory standards.
- Managed challenging behaviors calmly using de-escalation techniques that prioritize patient safety while fostering trust-building relationships.
- Reduced caregiver stress for families by offering reliable support and assistance with daily activities.
- Provided transportation to and from day facility and also for medical appointments.
Education
Certificate - Certified Nurse Assistant
Kilgore College
Kilgore, TX05-2015
High School Diploma -
Henderson High School
Henderson, TX06-2013
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Overseeing daily activities
- Cash handling
- Client service
- Issue resolution
- Call center operations
- Verbal and written communication
- Time management
- Active listening
Certification
- Adult/Pediactric CPR/AED/First Aid Training - Expires 02/2026
- Texas Food Handlers Certification - Cefco
- Texas TABC Certification - Cefco
Timeline
Cefco/Team Leader
Cefco/Casey's
09.2023 - Current
Adult Care Provider
Sevita
01.2023 - 09.2023
Certificate - Certified Nurse Assistant
Kilgore College
High School Diploma -
Henderson High School
First Aid/CPR/AED Certified
Received 2-year certification in First Aid/AED/CPR - expires 2/2026