Jayde Simms
Dutch Brothers Coffee
Tucson ,AZ
5
years of professional experience
Dynamic and dedicated professional with extensive experience in customer service at Dutch Brothers Coffee. Recognized for exceptional attention to detail and time management skills, consistently delivering high-quality beverages and fostering a positive team environment. Adept at resolving customer inquiries and enhancing guest relations through active listening and effective communication.
Work History
Barista
1 Year 3 Months- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Busser
4 Months- Maintained cleanliness of dining area and utensils, adhering to health standards.
- Organized supplies and equipment, optimizing workflow during peak hours.
Barista
7 Months- Prepared high-quality beverages in fast-paced environment, ensuring customer satisfaction.
- Assisted in training new baristas on beverage preparation and customer service protocols.
Host / Busser
6 Months- Handled customer inquiries and resolved issues promptly.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Server / Host / Busser
7 Months- Provided exceptional customer service by attentively addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Host / Server
2 Years 5 Months- Handled customer inquiries and resolved issues to promote positive guest relations.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Education
- Nursing
High School Diploma
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Active listener
Exceptional customer service
Adaptive and creative
Excellent memory
Timeline
Barista
Dutch Brothers Coffee
04.2025 - 07.2026Read More
Busser
Texas Roadhouse
04.2025 - 08.2025Read More
Barista
Dutch Brothers Coffee
09.2024 - 04.2025Read More
Host / Busser
Bridgewater Bistro
09.2024 - 03.2025Read More
Server / Host / Busser
Wildflower
01.2024 - 08.2024Read More
Host / Server
Casa Sanchez Restaurant
09.2021 - 02.2024Read More
University of Arizona
from Nursing
Read More
Prescott High School
High School Diploma
Read More