Jayden Crowell
Michael Kors
Venice,FL
1
Certification
8
years of professional experience
Results-oriented Retail Leader with 8 years in the industry, including 5 years in management. Led teams to exceed sales and customer satisfaction targets while enhancing overall shopping experiences. Expertise in visual merchandising, inventory management, and staff training. Strong problem-solving abilities and adaptability in fast-paced environments, fostering a collaborative team culture.
Work History
Sales supervisor
1 Year 8 Months- Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques.
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
- Developed district-wide visual training guide to standardize merchandising best practices and serve as training resource for visual teams across multiple locations.
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items.
- Lead visual merchandising execution by creating impactful product presentations, maintaining brand standards, and driving an elevated client experience through strategic floor moves and displays.
- Partner closely with corporate and store leadership to execute visual directives while supporting floor sets, seasonal launches, and merchandising initiatives.
- Putting together exceptional outfits based on clients' preference/personality.
- Contributed to store goals by upselling products and suggesting complementary items, increasing average transaction value.
Sales Lead / Management
1 Year 7 Months- Leading a team, including being a mentor to fellows, as well as setting the example.
- Customer experience is the main role, consisting of tasks such as social media, in store appointments, events, email marketing, and contacting customers to ensure top tier experiences.
- Managed cash transactions, including deposits and register operations at the store.
- Handle transfers, shipments, and orders.
Assistant Manager
9 Months- Led a team and mentored fellows.
- Managed customer experience through social media, in-store appointments, events, email marketing, and direct customer outreach to ensure high satisfaction.
- Managed daily cash transactions including deposits, store budgets, and register.
- Gained insights into small business operations about running small businesses.
Advertising Assistant
3 Months- Gained in-depth understanding of interview techniques.
- Acquired foundational skills in marketing principles.
- Led a team on business trips.
- Managed cash transactions at the register.
- Handled money.
Sales Lead / Management
1 Year- Created engaging visuals for marketing campaigns
- Led team to achieve operational goals and enhance team cohesion
- Trained new associates to ensure smooth onboarding and integration into the team
- Customer experience
- Managed employee schedules for optimal coverage
- Handling shipment, transfers, and orders
- Handled shipment, transfers, and orders to maintain inventory accuracy and timely delivery
Sales Associate
8 Months- Trained new associates to enhance their product knowledge and customer engagement skills
- Created visual displays for product promotion
- Provided customer service assistance at the retail location
- Learned various selling techniques to improve customer interactions and drive sales
- Handled cash transactions at the point of sale
Cashier
2 Years 6 Months- Provided customer service in retail environment
- Managed cash transactions accurately
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained clean and organized checkout area to ensure a welcoming environment for shoppers.
Education
Associate of Arts - Business
Advanced my knowledge in general education, career skills, public speaking, written communication, time management, networking, professionalism, project management, and work ethic.
Skills
Sales strategy
Selling techniques
Presentation skills
Visual Merchandising
Training
Coaching & Feedback
Time Management
Brand Awareness
Teamwork
Adaptive
Communication
Styling
Certification
- Google Digital Marketing & E-commerce - Issued by Coursea
- June of 2023
Timeline
Sales supervisor
Michael Kors
12.2024 - CurrentRead More
Sales Lead / Management
Soma
05.2023 - 12.2024Read More
Advertising Assistant
Tampa City Connections
11.2022 - 02.2023Read More
Assistant Manager
Kickz4RUS
08.2022 - 05.2023Read More
Sales Lead / Management
Vineyard Vines
08.2021 - 08.2022Read More
Sales Associate
FootLocker
12.2020 - 08.2021Read More
Cashier
Winn-Dixie
02.2018 - 08.2020Read More
State College of Florida
Associate of Arts from Business
Read More