Jayden Culpepper
Zips Car Wash
St. Louis,MO
1
Language
4
years of professional experience
Offering strong interpersonal abilities and quick aptitude for learning in customer-centric roles. Brings fundamental grasp of customer service principles and proficiency in handling customer inquiries and complaints. Ready to use and develop communication and problem-solving skills in a leading role.
Work History
Lead Customer Service Representative
3 Years 11 Months- Resolved complex customer inquiries swiftly, improving response time and issue resolution rates.
- Led team in delivering exceptional customer service experiences, enhancing overall satisfaction.
- Implemented process improvements that streamlined operations and increased efficiency within the service area.
- Trained and mentored new employees on company policies and customer interaction techniques.
Education
High School Diploma
Skills
Client support
Customer engagement
Sales experience
Sales negotiation
Sales analytics
Point of sale
Transaction management
Telephone communication
Task management
Project organization
Team leadership
Technical writing
Content development
Digital marketing
Learning platforms
Educational technology
Effective speaking
Presentation skills
Public speaking
Interpersonal communication
Math
Learning platforms
Team leadership
Languages
English - Expert
Timeline
Lead Customer Service Representative
Zips Car Wash
09.2022 - CurrentRead More
Ritenour Sr. High School
High School Diploma
Read More