JAYDEN C. VINCENT
Washington
Overview
5
5
years of professional experience
Work History
Activator
DC Water
01.2024 - Current
- Discuss performance issues with employees to identify causes and create solutions.
- Resolve customer complaints and answer questions regarding policies and procedures.
- Guide clients in developing skills and strategies to address issues.
- Establish standards for personnel performance and customer service.
- Supervise office, administrative, and customer service staff to ensure quality, deadlines, and proper procedures are met; correct errors as needed.
- Recognized as one of the most consistent and dependable team members.
- Completed 3,964 total touchpoints with a 70% success rate.
Event Staff
The Patrick Michael Company
01.2021 - Current
- Communicate with team members to execute event décor, food service, and guest support.
- Assist with budget considerations as needed.
- Apply critical thinking and attention to detail to ensure smooth event operations.
- Engage professionally with hosts and guests throughout events.
After-School Program Counselor
Edlavitch DCJCC
01.2023 - 01.2024
- Managed daily after-school programs for Pre-K through 5th-grade students.
- Created and led engaging, age-appropriate activities.
- Safely transported students from local elementary schools.
Team Member
Firehouse Subs
01.2022 - 01.2022
- Prepared guest orders accurately and efficiently.
- Maintained strong menu and product knowledge.
- Kept an organized, stocked, and sanitary workspace.
- Performed additional duties assigned, including cashiering and cleaning.
- Maintained a safe work environment in compliance with food and safety guidelines.
Education
High School Diploma - Hospitality Program
Columbia Heights Educational Campus
Washington, DC06.2023
Timeline
Activator
DC Water
01.2024 - Current
After-School Program Counselor
Edlavitch DCJCC
01.2023 - 01.2024
Team Member
Firehouse Subs
01.2022 - 01.2022
Event Staff
The Patrick Michael Company
01.2021 - Current
High School Diploma - Hospitality Program
Columbia Heights Educational Campus