Summary
Overview
Work History
Education
Skills
Timeline
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Jayden-Deane Telfer

Hartford,CT

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

4
4
years of professional experience

Work History

Amazon Delivery

Logistic LLC
Bristol, CT
11.2024 - Current
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Kept accurate logs of all deliveries and trips.

The Parking Spot

The Parking spot
South Windsor, CT
10.2021 - 01.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Directed drivers to parking spots.
  • Greeted customers and provided information about parking fees, regulations and services.
  • Managed parking and traffic control to facilitate vehicle flow in assigned area.

Amazon Fullfilment Center

Amazon
Windsor, CT
07.2021 - 07.2022
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Received and tracked incoming inventory shipments.

Education

High School Diploma -

Weaver
Hartford
06-2021

Skills

  • Product reviews management
  • Product launches
  • Competitor analysis
  • Inventory replenishment
  • Product sourcing
  • Client relations

Timeline

Amazon Delivery

Logistic LLC
11.2024 - Current

The Parking Spot

The Parking spot
10.2021 - 01.2024

Amazon Fullfilment Center

Amazon
07.2021 - 07.2022

High School Diploma -

Weaver
Jayden-Deane Telfer