Jayden-Deane Telfer
Hartford,CT
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
4
4
years of professional experience
Work History
Amazon Delivery
Logistic LLC
Bristol, CT
11.2024 - Current
- Loaded and unloaded vehicles at distribution center and delivery address.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Kept accurate logs of all deliveries and trips.
The Parking Spot
The Parking spot
South Windsor, CT
10.2021 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Directed drivers to parking spots.
- Greeted customers and provided information about parking fees, regulations and services.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
Amazon Fullfilment Center
Amazon
Windsor, CT
07.2021 - 07.2022
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Received and tracked incoming inventory shipments.
Education
High School Diploma -
Weaver
Hartford06-2021
Skills
- Product reviews management
- Product launches
- Competitor analysis
- Inventory replenishment
- Product sourcing
- Client relations
Timeline
Amazon Delivery
Logistic LLC
11.2024 - Current
The Parking Spot
The Parking spot
10.2021 - 01.2024
Amazon Fullfilment Center
Amazon
07.2021 - 07.2022
High School Diploma -
Weaver
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