Jayden Dworshak
Apache Junction,AZ
Summary
Adept Carpet and Tile Cleaning Technician with a proven track record at Horizon, showcasing exceptional reliability and deep cleaning expertise. Elevates customer satisfaction through meticulous attention to detail and superior stain removal techniques. Demonstrated ability in enhancing team efficiency by 30% through effective communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Carpet and Tile Cleaning Technician
Horizon
Peoria, AZ
02.2024 - Current
- Carpet steam cleaning
- driving
- vinyl cleaning
- stretching with knee kicker
- patches
- entry repairs
- tile cleaning
- grout cleaning
- Color grout sealing
- clear grout sealing
- upholstery cleaning
- power stretching
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Assisted in training new team members on company protocols and best practices for exceptional service delivery.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Supported facility maintenance by reporting any damage or necessary repairs to management promptly.
- Provided excellent service by addressing client concerns promptly and professionally.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Used time management and efficient cleaning methods to meet deadlines.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
- Removed trash, debris and other waste materials from premises.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained floor cleaning and waxing equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Carpet Cleaning Technician
Arizona Carpet Care
Phoenix,AZ
03.2021 - 02.2024
- Carpet steam cleaning
- driving
- vinyl cleaning
- stretching with knee kicker
- patches
- entry repairs
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
Direct Support Professional
Valleylife
Peoria, AZ
06.2020 - 03.2021
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Stocker
Walmart
01.2020 - 05.2020
- Answered customer questions and provided detailed product information.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Diploma -
Cholla High School
2001 W Starr Pass Blvd, Tucson, AZ 8571305.2020
Skills
- Strong Work Ethic
- Reliability and punctuality
- Communications
- Problem Solving
- Computer skills
- Adaptability
- Deep cleaning expertise
- Chemical handling knowledge
- Carpet cleaning proficiency
- Stain removal techniques
- Tools management
- Upholstery maintenance
- Customer Service
- Steam Cleaning
- Adaptable and Flexible
- Team Collaboration
- Communication and Interpersonal Skills
- Productivity and Time Management
- Carpet Steaming and Shampooing
- Basic Mathematics
- Quality Control
- Checklists and Recordkeeping
- Flexible Schedule
Timeline
Carpet and Tile Cleaning Technician
Horizon
02.2024 - Current
Carpet Cleaning Technician
Arizona Carpet Care
03.2021 - 02.2024
Direct Support Professional
Valleylife
06.2020 - 03.2021
Stocker
Walmart
01.2020 - 05.2020
High School Diploma -
Cholla High School