Jayden Garcia
Edinburg,TX
Summary
Team member with expertise in customer satisfaction, cash handling, and effective communication. Demonstrated success in quickly resolving issues and adapting to new roles while fostering team collaboration. Enthusiastic team member with a focus on customer satisfaction and effective communication. Demonstrated ability to train staff, handle cash transactions accurately, and multitask in fast-paced environments. Eager to leverage skills in a phlebotomy role to enhance patient care and service quality.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Team Member
Whataburger Restaurants L&c
Edinburg, TX
2024.11 - Current
- Assisted customers with orders and inquiries to ensure satisfaction.
- Handled cash transactions accurately at the register during busy periods.
- Rotated through series of different stations based on team needs.
- Trained staff members to perform work activities and use computer applications.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Participated in regular training sessions to improve product knowledge and service skills.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
Phlebotomy Student
Edinburg Consolidated Independent School District
Edinburg, TX
2024.08 - 2025.06
- Collected blood samples using venipuncture and capillary techniques.
- Assisted in maintaining cleanliness and organization of the phlebotomy area.
- Participated in training sessions to learn new techniques and best practices.
- Followed safety procedures when handling blood samples.
- Restocked supplies and equipment necessary for specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Used finger stick methods to obtain blood from capillaries.
Education
High School Diploma -
Robert Vela High School
Edinburg, TX2025-06
Skills
- Customer service
- Team collaboration
- Cash handling
- Multitasking
- Communication
- Problem resolution
- Sales support
Languages
English
Full Professional
Certification
Phlebotomy Certification - NHA
Timeline
Team Member
Whataburger Restaurants L&c
2024.11 - Current
Phlebotomy Student
Edinburg Consolidated Independent School District
2024.08 - 2025.06
High School Diploma -
Robert Vela High School