Jayden Hay
Lakeland,FL
Summary
.
Energetic and customer-focused, with natural ability to connect with people and address their needs. Possesses foundational understanding of customer service principles and adept at handling transactions and resolving conflicts. Committed to creating positive experiences and fostering customer loyalty.
Overview
1
1
year of professional experience
Work History
Part Time- Service Associate
Publix
08.2023 - 07.2024
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Unloaded, loaded, and stocked merchandise.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
Education
FLVS
Virtual Skills
- Patience and tolerance
- Stock replenishment
- Customer service excellence
- Client relationship building
- Listening skills
Timeline
Part Time- Service Associate
Publix
08.2023 - 07.2024
FLVS
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