Operates exceptionally well in high-pressure environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional communication skills. Organized administrative assistant that is eager to help the executive team complete tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Lake Charles Memorial Hospital For Women
Cape Charles, VA
11.2023 - Current
Greets patients and visitors in a courteous and professional manner.
Verify insurance coverage for services provided by the facility.
Collects co-pays and other payments from patients at time of service.
Ensures accuracy of all data entered into computer system.
Creates new patient accounts in EMR system as needed.
Performs pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Maintains confidentiality of all patient information in accordance with HIPAA regulations.
Facilitates communication between patients, staff members, and third party payers.
Case Manager/ Registered Line Technician
Renaissance Solutions
Lake Charles, LA
12.2022 - Current
Conducted individualized behavior intervention services to individuals with developmental disabilities.
Implemented evidence-based interventions such as Applied Behavior Analysis techniques, etc.
Monitored progress of clients through data collection and analysis.
Assisted in conducting social skills programs designed to increase communication abilities among clients.
Provided emotional support to help clients cope with challenging behaviors or situations.
Engaged in regular supervision sessions with supervisors to discuss client progress and address any concerns or issues arising from treatment sessions.
Developed positive relationships with clients by demonstrating empathy and understanding towards their needs.
Provided administrative support to the executive team.
Entered data into spreadsheets using Google Drive Spreadsheets.
Participated in weekly team meetings to discuss cases and review progress towards goals.
Bartender
Paradise Daiquiris
Moss Bluff, LA
06.2020 - 07.2022
Greeted customers and provided excellent customer service.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Processed payments accurately and efficiently with POS system.
Resolved customer complaints in a professional manner.
Adhered to state regulations regarding serving alcohol responsibly.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Caregiver/Private Nanny
Self- Employed
, LA
01.2017 - 08.2021
Greeting parents upon arrival home from work and providing updates on the day's events.
Completing housekeeping tasks.
Establishing trust through consistent communication with both parents and kids.
Developing creative ways to encourage learning through everyday experiences.
Remaining alert at all times while caring for multiple children simultaneously.
Cared for children of various ages.
Education
High School Diploma -
Iowa High School
Iowa, Louisiana
05-2020
Some College (No Degree) - Radiology
McNeese State University
Lake Charles, LA
Skills
Relationship Building
Organization and Multitasking
Problem-Solving
Excellent Communication
Reliability
Conflict Resolution
Personable Nature
Time Management
Certification
CPR
Accomplishments
Graduated high school with a 4.2 GPA, and upheld a 3.2 GPA in college.
Held an ACT score of 28.
Currently enrolled in Medical Coding & Billing school online to receive my certifications.
Timeline
Patient Access Representative
Lake Charles Memorial Hospital For Women
11.2023 - Current
Case Manager/ Registered Line Technician
Renaissance Solutions
12.2022 - Current
Bartender
Paradise Daiquiris
06.2020 - 07.2022
Caregiver/Private Nanny
Self- Employed
01.2017 - 08.2021
High School Diploma -
Iowa High School
Some College (No Degree) - Radiology
McNeese State University
CPR
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