Summary
Overview
Work History
Education
Skills
Timeline
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Jayden Lewis

Hagerstown,MD

Summary

Hello, I am a dynamic worker with exceptional customer service abilities; there have been many times I have been exclusively praised for said skills by managers and customers alike.

Organized hospitality professional with track record in creating and executing comprehensive training programs for baristas. Known for enhancing team performance and customer service quality through effective training techniques. Focuses on fostering collaborative team environment and ensuring adaptability to changing operational needs. Expertise in coffee preparation, customer relations, and staff development.

No matter the task, I am up for it, and will do whatever it may be with an utmost sense of urgency and precision.

Overview

1
1
year of professional experience

Work History

Barista Trainer

Starbucks
11.2024 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
  • Promoted additional items with beverages, increasing store sales.

Cashier Floor Supervisor

Chipotle Restaurant
03.2024 - 11.2024
  • Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
  • Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
  • Enhanced customer satisfaction by providing efficient and accurate transactions.
  • Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
  • Boosted employee morale with regular feedback sessions and recognition of hard work and dedication.

Education

High School Diploma -

Yucca Valley Highschool
Yucca Valley, CA
06-2021

Skills

  • Order taking
  • POS system operation
  • Staff coaching
  • Attention to detail
  • Adaptive and creative
  • Exceptional customer service
  • Menu memorization
  • Team leadership
  • Excellent math skills
  • Time management
  • Multitasking and organization

Timeline

Barista Trainer

Starbucks
11.2024 - Current

Cashier Floor Supervisor

Chipotle Restaurant
03.2024 - 11.2024

High School Diploma -

Yucca Valley Highschool

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Jayden Lewis