Jayden Mason
Port Charlotte
Summary
Dynamic and customer-focused professional with 3+ years of experience in fast-paced, high-volume environments, including hospitality and healthcare. Proven ability to deliver exceptional service, manage multiple priorities, and create positive experiences for guests and clients. Skilled in communication, problem-solving, and teamwork, with a track record of adapting quickly to new roles and industries. Recent experience as a Medical Assistant has honed organizational skills, attention to detail, and the ability to thrive under pressure, while prior roles as a Host in both a restaurant and comedy club demonstrate a strong foundation in customer service, conflict resolution, and creating welcoming atmospheres. Eager to bring a unique blend of interpersonal skills, adaptability, and a passion for service to a serving role in a dynamic team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Registered Medical Assistant
AFC Urgent Care
11.2024 - Current
- Reduced wait times for patients by promptly processing lab results and updating medical charts.
- Provided critical support during emergency situations by remaining calm and following established protocols for patient stabilization or appropriate medical intervention.
- Streamlined office operations for improved patient experiences through effective communication with healthcare providers.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Certified Registered Medical Assistant
Millennium Physician Group
01.2024 - 12.2024
- Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
- Enhanced patient care by efficiently managing medical records and scheduling appointments.
- Promoted a positive atmosphere within the clinic through professional interactions with colleagues, patients, and visitors alike.
Front Line Cook
Chilis's Bar and Grill
08.2022 - 05.2023
- Exhibited strong multitasking abilities by simultaneously managing multiple orders during peak service hours.
- Reduced time while maintaining quality through effective multi tasking and workplace organization.
- Cultivated a positive work atmosphere among the team, fostering collaboration during high-pressure situations.
Host Trainer
Visanis Comedy Club
10.2021 - 06.2022
- Proactively identified potential issues before they escalated into larger problems, mitigating risks to guest satisfaction.
- Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
- Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.
- Streamlined reservations process by implementing effective communication strategies among the host team.
Education
AMA Medical Technician Certification - Medical
Charlotte Technical Center
Port Charlotte, FL04-2024
Skills
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Certification
AHA Nationally registered medical technician
Timeline
Certified Registered Medical Assistant
AFC Urgent Care
11.2024 - Current
Certified Registered Medical Assistant
Millennium Physician Group
01.2024 - 12.2024
Front Line Cook
Chilis's Bar and Grill
08.2022 - 05.2023
Host Trainer
Visanis Comedy Club
10.2021 - 06.2022
AMA Medical Technician Certification - Medical
Charlotte Technical Center
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