Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayden Mason

Port Charlotte

Summary

Dynamic and customer-focused professional with 3+ years of experience in fast-paced, high-volume environments, including hospitality and healthcare. Proven ability to deliver exceptional service, manage multiple priorities, and create positive experiences for guests and clients. Skilled in communication, problem-solving, and teamwork, with a track record of adapting quickly to new roles and industries. Recent experience as a Medical Assistant has honed organizational skills, attention to detail, and the ability to thrive under pressure, while prior roles as a Host in both a restaurant and comedy club demonstrate a strong foundation in customer service, conflict resolution, and creating welcoming atmospheres. Eager to bring a unique blend of interpersonal skills, adaptability, and a passion for service to a serving role in a dynamic team environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Registered Medical Assistant

AFC Urgent Care
11.2024 - Current
  • Reduced wait times for patients by promptly processing lab results and updating medical charts.
  • Provided critical support during emergency situations by remaining calm and following established protocols for patient stabilization or appropriate medical intervention.
  • Streamlined office operations for improved patient experiences through effective communication with healthcare providers.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Certified Registered Medical Assistant

Millennium Physician Group
01.2024 - 12.2024
  • Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
  • Enhanced patient care by efficiently managing medical records and scheduling appointments.
  • Promoted a positive atmosphere within the clinic through professional interactions with colleagues, patients, and visitors alike.

Front Line Cook

Chilis's Bar and Grill
08.2022 - 05.2023
  • Exhibited strong multitasking abilities by simultaneously managing multiple orders during peak service hours.
  • Reduced time while maintaining quality through effective multi tasking and workplace organization.
  • Cultivated a positive work atmosphere among the team, fostering collaboration during high-pressure situations.

Host Trainer

Visanis Comedy Club
10.2021 - 06.2022
  • Proactively identified potential issues before they escalated into larger problems, mitigating risks to guest satisfaction.
  • Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
  • Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.
  • Streamlined reservations process by implementing effective communication strategies among the host team.

Education

AMA Medical Technician Certification - Medical

Charlotte Technical Center
Port Charlotte, FL
04-2024

Skills

  • Vital signs monitoring
  • HIPAA compliance
  • Clinical documentation
  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Certification

AHA Nationally registered medical technician

Timeline

Certified Registered Medical Assistant

AFC Urgent Care
11.2024 - Current

Certified Registered Medical Assistant

Millennium Physician Group
01.2024 - 12.2024

Front Line Cook

Chilis's Bar and Grill
08.2022 - 05.2023

Host Trainer

Visanis Comedy Club
10.2021 - 06.2022

AMA Medical Technician Certification - Medical

Charlotte Technical Center
Jayden Mason