Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Jayden Mason

Port Charlotte,FL

Summary

Professional with over four years of experience in high-volume environments, and one year of experience in medical assisting for multiple providers and different facilities, including primary and urgent care. Adept at providing exceptional service, managing multiple tasks, and enhancing client experiences. Expertise in communication, problem-solving, and teamwork, with a strong record of adapting to diverse roles. Strong organization and attention to detail, complemented by clinical experience in multiple settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hospitality Leader

Beachwalk by manasota key
03.2025 - Current
  • Monitored guest feedback and complaints to identify areas of improvement in services provided.
  • Assisted guests with inquiries regarding amenities, services, rates, directions.
  • Maintained a safe and clean working environment by following all safety regulations.
  • Coordinated daily tasks among team members to maximize efficiency.

Certified Registered Medical Assistant

AFC Urgent Care
11.2024 - 03.2025
  • Reduced wait times for patients by promptly processing lab results and updating medical charts.
  • Provided critical support during emergency situations by remaining calm and following established protocols for patient stabilization or appropriate medical intervention.
  • Streamlined office operations for improved patient experiences through effective communication with healthcare providers.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Certified Registered Medical Assistant

Millennium Physician Group
01.2024 - 12.2024
  • Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
  • Enhanced patient care by efficiently managing medical records and scheduling appointments.
  • Promoted a positive atmosphere within the clinic through professional interactions with colleagues, patients, and visitors alike.

Front Line Management

Chilis's Bar and Grill
08.2022 - 05.2023
  • Exhibited strong multitasking abilities by simultaneously managing multiple orders during peak service hours.
  • Reduced time while maintaining quality through effective multi tasking and workplace organization.
  • Cultivated a positive work atmosphere among the team, fostering collaboration during high-pressure situations.

Host Trainer

Visanis Comedy Club
10.2021 - 06.2022
  • Proactively identified potential issues before they escalated into larger problems, mitigating risks to guest satisfaction.
  • Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
  • Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.
  • Streamlined reservations process by implementing effective communication strategies among the host team.

Education

CMA - Med. Technician Certification - Medical

Charlotte Technical Center
Port Charlotte, FL
04-2024

Skills

  • Vital signs monitoring
  • HIPAA compliance
  • Clinical documentation
  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Electronic health records
  • Surgical assistance
  • EKG administration
  • Wound care and irrigation

Certification

AMT Nationally registered medical technician

Languages

Spanish
Elementary

Affiliations

  • Currently enrolled in college, taking pre-requisite courses for acceptance in nursing program.
  • Avid musician, Playing Alto sax. Piano, and guitar.

References

References available upon request.

Timeline

Hospitality Leader

Beachwalk by manasota key
03.2025 - Current

Certified Registered Medical Assistant

AFC Urgent Care
11.2024 - 03.2025

Certified Registered Medical Assistant

Millennium Physician Group
01.2024 - 12.2024

Front Line Management

Chilis's Bar and Grill
08.2022 - 05.2023

Host Trainer

Visanis Comedy Club
10.2021 - 06.2022

CMA - Med. Technician Certification - Medical

Charlotte Technical Center

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