Jayden McKinney
Charlotte,NC
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Cameron Case Executive Search Group
05.2023 - Current
- Maintained and organized records along with assisted client communication
- Demonstrated strong time management skills in a professional setting.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity.
- Managed office communications, ensuring timely responses and information flow.
- Implemented task prioritization strategies to optimize daily workflow management.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Operations Agent
Best Buy
12.2024 - 09.2025
- Worked for Best Buy’s Geek Squad department, where I was tasked with mitigating and resolving any issues our clients would have with their products.
- Conducted training sessions for new team members, fostering knowledge sharing and skill development.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction by addressing client concerns in a timely and professional manner.
- Facilitated open communication channels among team members through regular meetings, fostering a supportive work environment that encouraged problem-solving collaboration.
Education
Bachelor of Science - Computer Science and Information Systems, Esports and Gaming Marketing
Johnson C. Smith University
Charlotte, NC12.2026
Skills
- Proficient in Java and Python
- Experienced with Microsoft Office applications
- Linux Experience
- Multitasking Abilities
- Adaptability and flexibility
- Operational efficiency
- Process documentation
- Quality assurance
- Analytical thinking
Certification
IBM: Incident Response and Digital Forensics
IBM: Operating Systems: Overview, Administration, and Security
IBM: Introduction to Cybersecurity Tools and Cyberattacks
Professional Development
- Unreal Engine
- Collaborated with other tech students at Epic Games Unreal Fest back in October 2024 to help build new Fortnite levels.
- Esports and Gaming Trifecta Secretary - 2x
- Tasked with assisting with events and community engagement on campus
- Recruited new students to join our trifecta at JCSU.
- Increased JCSU’s Esports club influence by competing in tournaments, collabing with other game companies, and attending any Esports-related events
Timeline
Operations Agent
Best Buy
12.2024 - 09.2025
Administrative Assistant
Cameron Case Executive Search Group
05.2023 - Current
Bachelor of Science - Computer Science and Information Systems, Esports and Gaming Marketing
Johnson C. Smith University