Proficient in inventory management and customer service, with a focus on enhancing customer satisfaction and operational efficiency. Responds well in high pressure situations and uses critical thinking to problem solve effectively.
Overview
4
4
years of professional experience
Work History
Home Baker
Morales Household
Clovis, CA
05.2026 - Current
Prepared various baked goods including bread, cookies, and bars in accordance with standard recipes.
Experimented with new recipes to expand dessert offerings.
Developed a set menu of baked goods with clear quantity and pricing options.
Oversaw ingredient inventory to maintain quality and freshness of supplies.
Maintained cleanliness and organization of baking tools and workspace.
Collaborated with family members to plan weekly baking schedules.
Packaged finished products for delivery to ensure freshness and quality for delivery or storage effectively.
Delivered customer service while engaging with customers in a friendly manner by efficiently taking orders in person.
Managed and tracked monetary transactions until payment was received.
Fresno Chaffee Zoo Volunteer
Fresno Chaffee Zoo
Fresno, CA
11.2025 - Current
Educated visitors on animal behavior and conservation efforts through engaging presentations that enhanced awareness.
Facilitated special events for children, including animal encounters and hands-on activities, to foster learning and enjoyment.
Assisted with special events, creating interactive activities that elevated guest experiences.
Trained new volunteers in guest interaction and animal observation.
Collaborated with other volunteers to provide exceptional customer service to guests during their visit.
Recorded data on animal behavior to be used in research studies and reporting concerns to staff.
Caregiver, Special Needs
Alexa Morales
Clovis, CA
08.2022 - Current
Monitored health and behavioral changes, providing timely updates to parents for informed decision-making.
Monitored physical and emotional health of the client.
Provided daily personal care and assistance to individual with Trisomy 13 and Autism.
Assisted special needs individual with daily activities, promoting comfort during feeding, bathing, toileting, sleeping, and dressing.
Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
Assisted with transportation, mobility, with and without a wheelchair, and ensured safety during outings and appointments.
Provided transportation for clients to medical appointments and social outings.
Supported patient in community integration activities such as recreational outings, shopping trips and social gatherings.
Collaborated with family to create supportive environments at home and in the community.