Jayden Newcomer
Huntingtown,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Pirates Cove Restaurant
Galesville , MD
05.2024 - Current
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Greeted customers and escorted them to their tables.
- Balanced cash register at end of shift according to established procedures.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Assisted with setting up banquet rooms for special events.
- Assigned seating arrangements based on customer preferences and restaurant policies.
Concierge
Le Fantome Food Hall
Riverdale Park , MD
10.2023 - 05.2024
- Greeted guests with warmth and efficiency, ensuring a memorable entrance and departure experience.
- Conducted regular inspections of areas to ensure cleanliness is maintained at all times.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
Front Desk Receptionist
TNT Strong Gym
Prince Frederick , MD
03.2022 - 09.2023
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Sold memberships and advertised new deals for those who were interested.
- Responded to customer inquiries via phone, email, and in person.
- Reviewed account information to make sure all members were caught up on payments and dues.
Technician
Chesapeake Neurology Associates
Prince Frederick , MD
06.2021 - 03.2022
- Assisted in patient evaluations and efficiently recorded their outcomes in their personal accounts for subsequent psychologist review and utilization.
- Contacted patients to confirm their upcoming appointments.
Education
High School Diploma -
Huntingtown High School
Huntingtown, MD06-2022
Some College (No Degree) -
College of Southern Maryland
La Plata, MDSome College (No Degree) -
University of Maryland - College Park
College Park, MDSkills
- Guest services
- Front desk
- Communication skills
- Computer skills
- Cash handling
- Safe food handling
- Conflict resolution
- Cleaning experience
- Guest relations
- Time management
- Patient assessment and evaluation
- Sales and marketing
- Complex problem-solving
Affiliations
- Volunteered at the local food pantry beginning at the age of 5 and ended at the age of 14. I gathered food products and distributed them to members of the community in need. This involved organizing donations, ensuring food was properly sorted and stored, and directly handing out supplies to individuals and families.
- Participated in junior varsity and varsity soccer at Hungtingtown High School. Helped with fundraisers for collecting money for the organization and team.
Accomplishments
- I consistently achieved honor roll status very year during middle and high school.
- Involved in National Junior Honor Society during my 8th grade year.
Timeline
Restaurant Hostess
Pirates Cove Restaurant
05.2024 - Current
Concierge
Le Fantome Food Hall
10.2023 - 05.2024
Front Desk Receptionist
TNT Strong Gym
03.2022 - 09.2023
Technician
Chesapeake Neurology Associates
06.2021 - 03.2022
High School Diploma -
Huntingtown High School
Some College (No Degree) -
College of Southern Maryland
Some College (No Degree) -
University of Maryland - College Park
Similar Profiles
Courtney HofferberCourtney Hofferber
Server at Pirates Cove RestaurantServer at Pirates Cove Restaurant
Christen KoonceChristen Koonce
Car Wash Attendant at Pirates Cove Car WashCar Wash Attendant at Pirates Cove Car Wash
Logan DuvallLogan Duvall
Employee at Pirates Cove Adventure GolfEmployee at Pirates Cove Adventure Golf