Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Hofferber

Virginia Beach,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in public communication and successful at learning important regulations. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Server

Pirates Cove Restaurant
Chesapeake, VA
07.2018 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic full service restaurant while maintaining calm, professional demeanor.

Environmental Health Specialist Sr.

Virginia Department Of Health
Virginia Beach, VA
06.2017 - Current
  • Provided continuous improvement initiatives within environmental health, safety and sanitation areas.
  • Compiled reports and educated operators.
  • Investigated incidents affecting the public health.
  • Investigated complaints and expediently resolved concerns.
  • Performed inspections for restaurants, hotels, pools, personal service facilities and special events.
  • Served as technical consultant on state and city regulations to maintain compliance.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Reviewed and approved development, design and execution of new facility plans.

Education

Bachelor of Science - Health Sciences- Administrative Concentration

Old Dominion University
Norfolk, VA
05.2014

Skills

  • Customer Service and Rapport
  • Able to Lift 50 Pounds
  • Multi Task in a Fast-Paced Environment
  • Complaint Investigations
  • Special Events
  • Corrective Actions
  • Public Health and Safety
  • Government Regulations and Policies

Timeline

Server

Pirates Cove Restaurant
07.2018 - Current

Environmental Health Specialist Sr.

Virginia Department Of Health
06.2017 - Current

Bachelor of Science - Health Sciences- Administrative Concentration

Old Dominion University

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Courtney Hofferber