Jayden Nunn
Paxton,IL
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dependable team player.
Overview
4
4
years of professional experience
Work History
Claims Technician
BlueCross BlueShield, HCSC
Danville, IL
07.2023 - Current
- Reviewed and processed incoming claims for accuracy and completeness.
- Assigned appropriate codes to claims based on diagnosis, procedure, and services provided.
- Researched claim inquiries from providers and members in order to resolve discrepancies.
- Maintained accurate records of all claims activity in the database system.
- Performed data entry tasks related to processing of claims information into internal systems.
- Evaluated medical bills against policy terms and conditions prior to authorizing payments.
- Prepared documents such as appeal letters, reconsideration forms., as required by regulatory agencies.
- Assisted team members with troubleshooting technical difficulties related to software applications used in the processing of claims information.
Team Lead
CVS Pharmacy
Hoopeston, IL
07.2022 - 03.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Counted and balanced cashier drawers.
- Remained aware of surroundings and secured cash to minimize loss potential.
Team Lead
Walmart
Rantoul, IL
03.2020 - 12.2022
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Monitored team progress and enforced deadlines.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained positive working relationship with fellow staff and management.
Education
General
Hoopeston Highschool
Hoopeston, ILSkills
- Deposit Verification
- Cash Counting
- Cleaning And Sanitation
- Drawer Balancing
- Safe Deposit Box Management
- Records Management
- Team Leadership
- Staff Scheduling
- Staff Training
- Good Judgment
- Recordkeeping
- Customer Engagement
- Cross-Functional Team Management
Accomplishments
- 3 months into working at Walmart I was given employee of the month, then 2 months later was promoted to the management team as a Team Lead.
Timeline
Claims Technician
BlueCross BlueShield, HCSC
07.2023 - Current
Team Lead
CVS Pharmacy
07.2022 - 03.2024
Team Lead
Walmart
03.2020 - 12.2022
General
Hoopeston Highschool
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