JAYDEN OBER

Administrative Duties

• Maintain the scheduling software to ensure accuracy and efficiency for student appointments
• Assist in maintaining accurate grant files and documentation in compliance with federal regulations
• Maintain a sanitary office environment through regular cleaning and organizing of the student lounge
• Prep Intake documents and ensure adequate student welcome packets for new applicant
• Facilitate office appointments and calls to ensure students get connected with the appropriate staff member for services
• Be available to complete other tasks as assigned to help facilitate grant services
• Ensure accurate and relevant knowledge on campus services, support programs, and extracurriculars

Student Relations

• Facilitate tutoring for general education courses such as psychology, sociology, writing, etc.
• Troubleshoot student concerns and questions, and refer to the appropriate service and or staff member
• Deliver high quality customer service to students, staff, and outside constituents
• Help students navigate campus, and assure they arrive to the referred service
• Advertise the program to potential program participants at a variety of events and venues across campus, such as the transfer fair and Week of Welcome

Food Service

• Learn and craft traditional and seasonal menu items
• Maintain required health and safety standards
• Facilitate new employee training
• Ensure seamless food and beverage production through restocking and organizing of product
• Complete required opening and closing procedures

Customer Service

• Provide timely and quality service to consumers
• Maintain accurate health and safety information such as ingredients, potential allergens, etc.
• Answer customer questions regarding sales, promotional items, and non-beverage related items like cups, mugs, etc.
• Manage the till

Food Service

• Learn and craft traditional and seasonal menu items
• Maintain required health and safety standards
• Facilitate new employee training
• Ensure seamless food and beverage production through restocking and organizing of product
• Complete required opening and closing procedures
• Maintain accurate knowledge of the sandwich menu, including promotional and seasonal variations
• Craft high quality sandwich options per customer request

Customer Service

• Provide timely and quality service to consumers
• Maintain accurate health and safety information such as ingredients, potential allergens, etc.
• Answer customer questions regarding sales, promotional items, and non-beverage related items like cups, mugs, etc.
• Manage the till