Jayden Pont
Buffalo Wild Wings
Lehi,UT
1
Language
3
years of professional experience
Dedicated Customer Service Professional experienced in point-of-sale operations. Developed strong interpersonal skills through meaningful interactions during a two-year mission in the Philippines, fostering trust and reliability. Committed to enhancing customer experiences and providing support in critical situations.
Work History
Take Out Server
1 Year 11 Months- Delivered exceptional service to guests, ensuring timely and accurate order fulfillment.
- Processed take-out orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Handled cash and card transactions.
- Took regular phone calls for take out customers, resolving concerns and taking care of orders in a timely fashion.
Customer Service Representative
1 Year 2 Months- Resolved customer inquiries and complaints promptly, enhancing satisfaction levels.
- Assisted customers in selecting menu items, ensuring a positive dining experience.
- Managed cash register operations accurately, balancing transactions at shift end.
- Collaborated with team members to maintain cleanliness and organization of dining area.
Education
High School Diploma
- Honor Roll-all 4 semesters of all 4 years
- 3.98 GPA
- Participated in Theatre and Choir. Skyridge Theatre was state champions during my freshman, sophomore, and junior years. I was granted individual outstanding performer awards with that.
- Resident Fellow's Scholarship Recipient (Southern Utah University)
Skills
Point-of-sale operation
Order accuracy
Cash handling
Menu item knowledge
Takeout order management
Customer service excellence
Phone communication
Stress management
Languages
Filipino or Tagalog
Native or Bilingual
Timeline
Take Out Server
Buffalo Wild Wings
08.2022 - 07.2024Read More
Customer Service Representative
The Smoked Taco
07.2021 - 09.2022Read More
Skyridge High School
High School Diploma
Read More