Jayden Queen
Salisbury,MD
Summary
I’m really good at multitasking and have a strong background in customer service. I can manage several tasks at the same time, making sure each one is done well and on schedule. My skill in handling different duties without losing quality has helped me succeed. Also, I always keep a positive attitude, no matter what. This not only keeps me motivated but also makes customers feel welcome and happy.
Overview
3
3
years of professional experience
Work History
Front Desk
Coppermine Health & Fitness
Lutherville, MD
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Strong multitasking ability when things get busy
- Cleaning in down time and after close
Team Member
Chick-fil-A
Hunt Valley, MD
08.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
Uber Bagels
Timonium, MD
12.2021 - 08.2022
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Exercise Science
Salisbury University
Salisbury, MDHigh School Diploma -
Dulaney High School
Cockeysville, MD05.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Dependable and responsible
- Excellent communication
- Computer skills
Timeline
Front Desk
Coppermine Health & Fitness
01.2024 - Current
Team Member
Chick-fil-A
08.2022 - Current
Team Member
Uber Bagels
12.2021 - 08.2022
Exercise Science
Salisbury University
High School Diploma -
Dulaney High School