Front Desk AgentSales AssociateSandwich ArtistBusser
Work Type
Full Time
Location Preference
Remote
Important To Me
Work-life balanceCareer advancementWork from home optionHealthcare benefits
3
years of professional experience
Dynamic front desk agent with a focus on exceptional customer service. Proven ability to resolve guest inquiries efficiently and manage operations that enhance guest satisfaction.
Work History
Busser
8 Months
Latitude 41 | 03.2023 - 11.2023
Assisted servers in delivering food and beverages, ensuring timely service and guest satisfaction.
Maintained cleanliness of dining areas, adhering to health and safety standards throughout shifts.
Supported dining room operations by efficiently clearing and resetting tables for incoming guests.
Collaborated with kitchen staff to replenish supplies and maintain stock levels during busy hours.
Sandwich Artist
7 Months
Subway | 06.2024 - 01.2025
Prepared a variety of sandwiches according to customer specifications and company standards.
Assisted customers in selecting menu items, providing recommendations based on preferences.
Maintained cleanliness and organization of workstations to ensure food safety compliance.
Operated cash register efficiently, processing transactions accurately and handling payments.
Sales Associate
1 Year 2 Months
GUESS Factory | 04.2025 - 06.2026
Assisted customers with product selection, enhancing overall shopping experience.
Processed transactions accurately and efficiently using POS systems.
Collaborated with team members to achieve sales targets through effective communication.
Maintained visual merchandising standards to optimize store presentation and appeal.
Front Desk Agent
1 Year 1 Month
Great Wolf Lodge | 07.2025 - Current
Provided exceptional customer service, resolving guest inquiries and complaints promptly.
Managed guest check-ins and check-outs ensuring smooth arrival and departure processes.
Coordinated room assignments efficiently to optimize guest satisfaction and hotel occupancy.
Assisted in front desk operations, maintaining accurate records of reservations and payments.
Education
High School Diploma
Ledyard High School | Ledyard Center, CT
Skills
Hospitality operations
Customer service
Guest relations
Customer engagement
Customer support
Cash handling
Problem-solving skills
Time management
Team collaboration
Conflict resolution
Listening skills
Hospitality services
Interests
I like working with my hands and fixing things.
Web Development and Design
I like looking at the stars and learning about constellations.