Work Preference
Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline
Front Desk Agent
Open To Work

Jayden Redmond

Great Wolf Lodge
Uncasville,CT
Jayden Redmond

Work Preference

Job Search Status:

Open to work

Desired start date:

Immediately

Desired Job Title

Front Desk AgentSales AssociateSandwich ArtistBusser

Work Type

Full Time

Location Preference

Remote

Important To Me

Work-life balanceCareer advancementWork from home optionHealthcare benefits
3
years of professional experience

Dynamic front desk agent with a focus on exceptional customer service. Proven ability to resolve guest inquiries efficiently and manage operations that enhance guest satisfaction.

Work History

Busser

8 Months
Latitude 41 | 03.2023 - 11.2023
  • Assisted servers in delivering food and beverages, ensuring timely service and guest satisfaction.
  • Maintained cleanliness of dining areas, adhering to health and safety standards throughout shifts.
  • Supported dining room operations by efficiently clearing and resetting tables for incoming guests.
  • Collaborated with kitchen staff to replenish supplies and maintain stock levels during busy hours.

Sandwich Artist

7 Months
Subway | 06.2024 - 01.2025
  • Prepared a variety of sandwiches according to customer specifications and company standards.
  • Assisted customers in selecting menu items, providing recommendations based on preferences.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Operated cash register efficiently, processing transactions accurately and handling payments.

Sales Associate

1 Year 2 Months
GUESS Factory | 04.2025 - 06.2026
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Processed transactions accurately and efficiently using POS systems.
  • Collaborated with team members to achieve sales targets through effective communication.
  • Maintained visual merchandising standards to optimize store presentation and appeal.

Front Desk Agent

1 Year 1 Month
Great Wolf Lodge | 07.2025 - Current
  • Provided exceptional customer service, resolving guest inquiries and complaints promptly.
  • Managed guest check-ins and check-outs ensuring smooth arrival and departure processes.
  • Coordinated room assignments efficiently to optimize guest satisfaction and hotel occupancy.
  • Assisted in front desk operations, maintaining accurate records of reservations and payments.

Education

High School Diploma

Ledyard High School | Ledyard Center, CT

Skills

Hospitality operations
Customer service
Guest relations
Customer engagement
Customer support
Cash handling
Problem-solving skills
Time management
Team collaboration
Conflict resolution
Listening skills
Hospitality services

Interests

I like working with my hands and fixing things.
Web Development and Design
I like looking at the stars and learning about constellations.
DIY and Home Improvement
Auto Repair/Restoration

Timeline

Front Desk Agent

Great Wolf Lodge
07.2025 - CurrentRead More

Sales Associate

GUESS Factory
04.2025 - 06.2026Read More

Sandwich Artist

Subway
06.2024 - 01.2025Read More

Busser

Latitude 41
03.2023 - 11.2023Read More

Ledyard High School

High School Diploma
Read More
Jayden RedmondFront Desk Agent