Jayden Strausbaugh
Littlestown,PA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
IT Intern
Broad Top Area Medical Center
Huntingdon, PA
11.2024 - Current
- Developed and revised user documentation for current IT systems.
- Provided feedback on changes needed in order to enhance existing applications or processes.
- Contributed to document drafts and ad-hoc projects to preserve system functions.
- Collaborated with development teams to discuss, analyze or resolve usability issues.
Retail Store Lead
Shoe Carnival
Hanover, PA
06.2023 - 08.2024
- Greeted customers and answered questions about products, services, and policies.
- Assisted in training new employees on store operations and customer service techniques.
- Supervised staff members to ensure quality customer service was provided at all times.
- Recommended, selected and located merchandise based on customer desires.
Restaurant Waiter
Dutterer's Family Restaurant
Littlestown, PA
10.2020 - 04.2022
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Education
Bachelor of Science - Computer Science
Juniata College
Huntingdon, PA05-2028
High School Diploma -
Littlestown Area High School
Littlestown, PA05-2024
Skills
- Budgeting and financial management
- Employee Coaching
- Point of sale systems
- Customer Engagement
- Cash Handling Accuracy
- Communication with customers
Accomplishments
- Promoted to a supervising role after three months of working at Shoe Carnival.
- Responsible for AI prototype design during AI in Child Education research project
- Study Abroad trip to Germany for Computer Science
Timeline
IT Intern
Broad Top Area Medical Center
11.2024 - Current
Retail Store Lead
Shoe Carnival
06.2023 - 08.2024
Restaurant Waiter
Dutterer's Family Restaurant
10.2020 - 04.2022
Bachelor of Science - Computer Science
Juniata College
High School Diploma -
Littlestown Area High School
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