Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Paige Adams

Southport,NC

Summary

Dynamic and results-oriented professional with a diverse background spanning IT project management and SCRUM at Trane Technologies, management at Yankee Lake Inc, and healthcare assistance. Excelled in programming, project management, and team leadership, significantly enhancing operational efficiency and project delivery. Skilled in Agile methodologies and known for exceptional problem-solving abilities and fostering collaborative environments.

Overview

10
10
years of professional experience

Work History

IT Intern

Trane Technologies
Davidson, North Carolina
05.2023 - Current
  • Provided technical support, assisted with system administration tasks, and contributed to various IT projects.
  • Provided technical support to end users, troubleshooting hardware and software issues.
  • Developed and tested software applications, ensuring functionality and performance.
  • Collaborated with cross-functional teams to deliver IT projects on time and within budget.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Assisted in the development of new technologies and IT solutions to meet organizational needs.
  • Performed troubleshooting on various software applications and systems.
  • Kept up-to-date with industry trends in agile software development methods.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.

Manager

Yankee Lake Inc
Brookfield, OH
01.2022 - 05.2023
  • Oversaw all aspects of operations, ensuring exceptional customer service, efficient staff management, and successful event execution
  • Responsible for maintaining high standards in service quality and operational efficiency
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.

Nursing Assistant

Trumbull Memorial Hospital
Warren, Ohio
02.2020 - 04.2022
  • Provided compassionate care to patients, assisted with daily activities, and supported the medical staff in delivering high-quality healthcare services.
  • Ensured patient comfort and safety while maintaining accurate records.

Student

Interactive Multi-Media Trumbull County Career and Technical School
Cortland, Ohio
08.2014 - 05.2017
  • Member of Business Professionals of America, making it to nationals in both junior and senior years in Boston and Orlando.
  • Placed in the top 10 nationally in both years in animation and video.
  • Gained college credits in interactive multimedia, along with other skills, such as Adobe certifications.
  • Campaigned with the House of Representatives and the Senator, setting up meetings and fundraisers, along with organization for the campaign committee.
  • Took pictures and videos used for commercials and advertisements.

Education

Bachelor of Science - Information Technology

University of phoenix
Phoenix, Arizona
12.2024

Interactive Multi-Media -

Trumbull County career and technical school
Cortland, Ohio
05.2017

Skills

  • Programming (Python, Java, C)
  • Network Administration (TCP/IP, VPN, firewalls)
  • Cloud Computing (AWS, Azure)
  • IT Support and Troubleshooting
  • Patient Care (bathing, feeding, mobility assistance)
  • Vital Signs Monitoring (blood pressure, temperature, pulse)
  • Basic Life Support (CPR, first aid)
  • Safety Practices (infection control, patient safety)
  • Emotional Support and Communication
  • Staff Management (hiring, training, scheduling)
  • Event Planning (coordinating, logistics, client interaction)
  • Inventory Management (ordering, stock control)
  • Financial Management (budgeting, cost control)
  • Project Management: Agile, Scrum, Waterfall
  • Technology Debt Management: Identification, Prioritization, Resolution
  • Risk Assessment and Mitigation: Risk identification, Impact analysis, Contingency planning
  • Communication: Stakeholder management, Technical documentation, Reporting
  • Technical Expertise: Software development, System architecture, IT infrastructure
  • Leadership: Team coordination, Conflict resolution, Motivation
  • Analytical Skills: Data analysis, Performance metrics, Continuous improvement
  • Agile scrum environments
  • Scrum Framework
  • Leading scrum meetings

Accomplishments

  • Project Manager for Commercial HVAC NAISC DB EOL Tech Debt Project

-Evaluate and Assess Database servers and applications reaching end of support for the ISC NA

-Prioritize database and applications based on tech debt scoring

-Develop Agile plan to address deficiencies

-CHVAC ISC EOL Databases with Tech debt score 10 and below

-8 Database families

-ISC applications using databases in scope

-107 applications

-Update Service Now with Findings

-Integrate finding and plans with tech debt program

  • Dean's and President's List 2021, 2022, 2023, 2024.
  • 3.9 GPA

References

References available upon request.

Timeline

IT Intern

Trane Technologies
05.2023 - Current

Manager

Yankee Lake Inc
01.2022 - 05.2023

Nursing Assistant

Trumbull Memorial Hospital
02.2020 - 04.2022

Student

Interactive Multi-Media Trumbull County Career and Technical School
08.2014 - 05.2017

Bachelor of Science - Information Technology

University of phoenix

Interactive Multi-Media -

Trumbull County career and technical school

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