Jayden Williams
Cape Coral
Summary
I played a key role in opening TownePlace Suites in Estero at 19, helping launch operations from the ground up.
• Developed strong working relationships with team members during the pre-opening phase, contributing to a collaborative environment.
• Gained hands-on experience in hotel operations, including behind-the-scenes insights into hotel management and guest services.
• Contributed to the successful establishment of the hotel’s culture and service standards from the very start.
Overview
9
9
years of professional experience
Work History
Gas Station Attendant
7/eleven
10.2024 - 03.2025
Front Desk Receptionist
TownePlace Suites by Marriott
07.2024 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Arcade Attendant
Gator Mikes
05.2022 - 09.2022
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
Pizza Maker
Leonis Pizzeria
01.2019 - 09.2020
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Warehouse Worker
Restraunt Discount Equipment
01.2016 - 04.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Skills
- Customer service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Operating cash register
- Stocking shelves
- Cleanliness and hygiene
Languages
Spanish
Native or Bilingual
Timeline
Gas Station Attendant
7/eleven
10.2024 - 03.2025
Front Desk Receptionist
TownePlace Suites by Marriott
07.2024 - 11.2024
Arcade Attendant
Gator Mikes
05.2022 - 09.2022
Pizza Maker
Leonis Pizzeria
01.2019 - 09.2020
Warehouse Worker
Restraunt Discount Equipment
01.2016 - 04.2017
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