Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

Jay-Dene Bryant

Bronx,NY

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

2
2
years of professional experience

Work History

Cashier

Wendy's
03.2024 - 09.2024
  • Developed strong communication skills through daily interactions with customers and team members, ensuring clarity and understanding in a fast-paced environment
  • Cultivated patience while addressing customer inquiries and concerns, enhancing the overall dining experience and fostering customer loyalty
  • Collaborated effectively with coworkers to maintain smooth operations, demonstrating the ability to adapt to various situations and resolve conflicts amicably
  • Contributed to a positive work atmosphere by promoting teamwork and supporting fellow employees, resulting in a more efficient and impactful workday
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

Central Caribbean Bakery
09.2023 - 01.2024
  • As a bakery team member, one's primary responsibility is to meticulously stack pastries, creating an inviting presentation for customers
  • This involves arranging a variety of delectable treats with precision and care, creating an irresistible display that draws customers in
  • Maintaining the freshness of pastries is crucial, and part of the role includes regularly checking expiration dates to ensure that all items are within their prime
  • In addition to pastries, the bakery offers homemade beverages that have become customer favorites
  • As a team member, there is the responsibility to keep these beverages well-stocked and readily available for customers
  • Overall, It's a role that not only involves creating visually appealing displays but also ensures that each customer leaves with a taste of the bakery's finest offerings
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Food runner

Rye Playland
05.2023 - 08.2023
  • Working at an amusement park in the food department, particularly overseeing a kiosk, is an exhilarating experience that blends the excitement of the park with the satisfaction of serving delicious treats to eager visitors
  • One of the primary tasks is to maintain a clean and attractive station that beckons to guests
  • Keeping each area stocked is essential for meeting the demands of hungry visitors
  • From snacks and beverages to specialty treats, ensuring that inventory levels remain sufficient is key to preventing long wait times and disappointing shortages
  • Customer satisfaction is at the heart of the role, and every interaction presents an opportunity to enhance the park experience
  • Overall, working in the food department of an amusement park offers a dynamic and rewarding environment where teamwork, attention to detail, and a passion for hospitality converge to create unforgettable experiences for guests
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Crew member

Dunkin Donuts
08.2022 - 11.2022
  • As a team member, my role involved expertly preparing the wide array of food and beverages offered for sale, all while seamlessly multitasking between crafting orders and processing payments for customers
  • In the bustling kitchen area, precision and efficiency are paramount
  • Each order is meticulously crafted to meet Dunkin' Donuts' high standards of quality and consistency
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Preparing beverages requires a delicate balance of skills
  • The role involves seamlessly multitasking between fulfilling orders and processing payments at the register
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.

Childcare aid

Little Stars Daycare
05.2022 - 08.2022
  • My responsibilities centered around ensuring the well-being and happiness of the children under my care
  • Supervising them closely
  • One of my main tasks was to ensure that the children were well-fed throughout the day
  • Assisting with bathroom breaks was another important aspect of my role
  • Creating enjoyable activities for the children was perhaps the most enjoyable part of my job
  • From arts and crafts to outdoor play
  • Helping certain little stars that are extra sensitive to rough play or with the little stars that weren't able to play softly with other kids
  • Teaching students to have fun with one another and using self control
  • Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
  • Implemented creative art projects as a means of self-expression and exploration for the children in care.

Education

(DMS) Associate of Applied Science - Diagnostic Medical Sonography

Monroe University
2501 Jerome Ave - New Rochelle, NY
05-2028

High School -

Herbert H. Lehman High School
06.2023

Skills

  • Communication
  • Problem-solving
  • Persuasion
  • Negotiation
  • Customer relationship management
  • Patience
  • Teamwork
  • Adaptability
  • Efficiency
  • Empathy
  • Conflict resolution
  • Reliability and punctuality

Interests

  • I enjoy cooking for friends and family gatherings
  • Learning new cooking techniques and expanding my culinary skills
  • Dancing
  • Martial Arts
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Cashier

Wendy's
03.2024 - 09.2024

Cashier

Central Caribbean Bakery
09.2023 - 01.2024

Food runner

Rye Playland
05.2023 - 08.2023

Crew member

Dunkin Donuts
08.2022 - 11.2022

Childcare aid

Little Stars Daycare
05.2022 - 08.2022

(DMS) Associate of Applied Science - Diagnostic Medical Sonography

Monroe University

High School -

Herbert H. Lehman High School

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Jay-Dene Bryant