Jaydev Bhakta
Coraopolis,PA
Summary
Creative UX Designer with 3 years developing innovative, approachable user experience frameworks for diverse digital products. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions. Accomplished at creating wholly new frameworks that feel completely familiar to ease user adoption.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Project Administrator
PNC Bank
Pittsburgh, PA
06.2022 - 09.2023
- Improved employee productivity with effective time management strategies for daily tasks.
- Maintained and updated project Confluence sites using VBA, improving the project's organizational structure and team communication by a factor of 60%
- Coordinated daily cross-functional team stand-ups to promptly address and escalate developer issues through the utilization of ServiceNow.
UX Designer
UXPA
03.2021 - 06.2022
- Collaborated closely with the team to execute A/B testing initiatives, leveraging expertise in creating Figma wireframes and prototypes
- Effectively employed design fundamentals such as typography, motion, color, and layout to produce effective designs
- Conducted evaluative testing with 10+ participants using UserTesting.com; synthesized and designed against findings which reduced bounce rate for primary user flow by 30%
- Revamped website flows and navigation menus, reducing the frequency of misdirected customer service queries by 30% and increasing traffic to previously neglected pages.
Intern UX Designer
Super Purposes
Remote
05.2021 - 01.2022
- Developed a design system to provide a consistent and modern experience using industry trends
- Employed tools such as Sketch and InVision to create high-fidelity prototypes, facilitating stakeholder understanding and feedback.
- Implemented card sorting and tree testing methodologies to optimize content organization and improve user findability
- Implemented A/B testing strategies, resulting in a 20% improvement in task completion rates on a critical user flow.
Education
Bachelor of Science - Information Technology
The Pennsylvania State University
State College, PA06.2022
Skills
- Wireframing and Prototype Design
- A and B Testing
- Usability Testing
- Use Case Study Generation
- Usability and Accessibility
- Collaboration
- Adobe Products
- Figma
- Experience Design
- Design Thinking
- Rapid Prototyping
Certification
Processional Certificate in UX Design
Google - December 2023
Timeline
IT Project Administrator
PNC Bank
06.2022 - 09.2023
Intern UX Designer
Super Purposes
05.2021 - 01.2022
UX Designer
UXPA
03.2021 - 06.2022
Bachelor of Science - Information Technology
The Pennsylvania State University