Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jaydev Bhakta

Coraopolis,PA

Summary

Creative UX Designer with 3 years developing innovative, approachable user experience frameworks for diverse digital products. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions. Accomplished at creating wholly new frameworks that feel completely familiar to ease user adoption.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Project Administrator

PNC Bank
Pittsburgh, PA
06.2022 - 09.2023
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Maintained and updated project Confluence sites using VBA, improving the project's organizational structure and team communication by a factor of 60%
  • Coordinated daily cross-functional team stand-ups to promptly address and escalate developer issues through the utilization of ServiceNow.

UX Designer

UXPA
03.2021 - 06.2022
  • Collaborated closely with the team to execute A/B testing initiatives, leveraging expertise in creating Figma wireframes and prototypes
  • Effectively employed design fundamentals such as typography, motion, color, and layout to produce effective designs
  • Conducted evaluative testing with 10+ participants using UserTesting.com; synthesized and designed against findings which reduced bounce rate for primary user flow by 30%
  • Revamped website flows and navigation menus, reducing the frequency of misdirected customer service queries by 30% and increasing traffic to previously neglected pages.

Intern UX Designer

Super Purposes
Remote
05.2021 - 01.2022
  • Developed a design system to provide a consistent and modern experience using industry trends
  • Employed tools such as Sketch and InVision to create high-fidelity prototypes, facilitating stakeholder understanding and feedback.
  • Implemented card sorting and tree testing methodologies to optimize content organization and improve user findability
  • Implemented A/B testing strategies, resulting in a 20% improvement in task completion rates on a critical user flow.

Education

Bachelor of Science - Information Technology

The Pennsylvania State University
State College, PA
06.2022

Skills

  • Wireframing and Prototype Design
  • A and B Testing
  • Usability Testing
  • Use Case Study Generation
  • Usability and Accessibility
  • Collaboration
  • Adobe Products
  • Figma
  • Experience Design
  • Design Thinking
  • Rapid Prototyping

Certification

Processional Certificate in UX Design

Google - December 2023

Timeline

IT Project Administrator

PNC Bank
06.2022 - 09.2023

Intern UX Designer

Super Purposes
05.2021 - 01.2022

UX Designer

UXPA
03.2021 - 06.2022

Bachelor of Science - Information Technology

The Pennsylvania State University
Jaydev Bhakta