In the workforce
Jaydhen Nolasco
Methuen,MA
Summary
Recent Marketing graduate with hands-on experience in digital marketing campaigns and customer engagement. Demonstrated leadership in fast-paced environments, managing inventory and ensuring operational readiness while utilizing analytical tools like Salesforce and SPSS to support decision-making.
Overview
10
10
4
4
Years of college
Work History
Server / Bartender / Shift Supervisor Trainee
99 Restaurant & Pub
Haverhill, USA
11.2021 - Current
- Open the restaurant and ensure operational readiness before daily service.
- Prepare and serve alcoholic and non-alcoholic beverages while adhering to responsible alcohol service guidelines.
- Provide exceptional customer service in a fast-paced environment, balancing multiple guest needs simultaneously.
- Conduct daily temperature and food safety checks to maintain compliance with company and health department standards.
- Monitor inventory levels and communicate supply needs to support efficient operations.
- Process cash and credit card transactions accurately and efficiently.
- Support team members by answering operational questions and helping maintain service standards.
Education
Bachelor of Science - Business Administration, Concentration in Marketing
University of Massachusetts Lowell
Lowell, MA 09.2024 - 05.2026
Associate’s Degree - Business
Northern Essex Community College
Haverhill, MA 09.2022 - 05.2024
Skills
- Point of Sale Systems
- Customer Engagement
- Inventory management
- Sales techniques
- Sales Reporting
- Inventory Tracking
- Menu Design
- Promotional Materials
- Excel
- Google Suite
- PowerPoint
- Word
- Access
- Microsoft Teams
- Slack
- ChatGPT
- Social Media Sites
- Customer service
- Team collaboration
- Sales techniques
Websites
Projects
- Strategic Marketing Campaign, Team Leader, Digital Marketing Course, 05/01/22, 05/01/24, Led team of 5 group members to conduct SWOT Analysis for Ryanair and produce strategic digital marketing plan, including organizing team meetings, driving goals and progress, and identifying team member strengths to delegate tasks effectively., Conducted market research and analyzed app design to identify pain points; conducted competitor analysis., Developed and presented full campaign strategy, including UI design, rewards program, and app usage incentives., Created a student discount section to open business to a new audience focused on short term travel.
- Advertising Revamp Campaign, Creative Lead, Advertising Course, Summarized business model for MSPCA and identified issue of low adoption rates., Conducted consumer research survey to determine public opinion of the organization., Provided SWOT Analysis, value proposition, and competition research to break down barriers., Developed advertising campaign including five social media posts to be utilized across all platforms, utilizing consistent and cohesive creative techniques and color palettes to develop formal branding identity.
Languages
English
Professional
Spanish
Limited
Accomplishments
- Chancellor's List, Spring 2026
- Dean's List, Fall 2026
- Dean's List, Spring 2025
Affiliations
- Salem Animal Rescue League, Spring 2025
Timeline
Bachelor of Science - Business Administration, Concentration in Marketing
University of Massachusetts Lowell
09.2024 - 05.2026
Associate’s Degree - Business
Northern Essex Community College
09.2022 - 05.2024
Server / Bartender / Shift Supervisor Trainee
99 Restaurant & Pub
11.2021 - Current