A motivated professional holds a Bachelor's degree in Computer and Information Sciences with a minor in Business Management. Passionate about technology and dedicated to personal growth, excels in confronting challenges and capitalizing on advancement prospects. Possesses a distinctive fusion of technical proficiency and business insight, aspiring to enrich a dynamic organization that prioritizes innovation and collaboration.
Overview
5
5
years of professional experience
Work History
Computer Aide
Somers Intermediate School
Somers, NY
10.2023 - Current
Technical Troubleshooting: Proficiently diagnosing and resolving hardware and software issues across diverse ranges of devices, including iPads, Macs, Surface devices, and printers.
Device Maintenance: Performing routine maintenance tasks to optimize device performance, including software updates, antivirus scans, and hardware inspections.
Software Installation and Configuration: Installing, updating, and configuring software applications tailored to educational needs, enhancing classroom experiences and productivity.
User Support and Training: Offering responsive technical support to educators and students, fostering effective technology usage through guidance, troubleshooting, and training sessions.
Security Management: Implementing robust security measures to safeguard sensitive data and uphold integrity of school's technology infrastructure.
Inventory Management: Maintaining meticulous inventory records and coordinating equipment allocations, repairs, and replacements to ensure operational continuity.
Network Administration: Supporting network infrastructure setup, maintenance, and troubleshooting to ensure reliable connectivity for all devices.
Printer Management: Overseeing printer setup, maintenance, and troubleshooting, minimizing disruptions to printing operations.
Technology Integration: Collaborating with teachers to integrate technology seamlessly into lesson plans and educational activities, enhancing learning experiences.
Documentation and Reporting: Creating comprehensive documentation of technical procedures and generating insightful reports on technology usage and support activities.
Data Analyst Intern
Junior Golf Hub
Ridgefield, CT
06.2021 - 08.2021
As Data Analyst Intern, I spearheaded process automation initiatives within the company, leveraging Python to streamline operations and enhance efficiency. By developing and implementing automated solutions, significantly reduced manual workload and minimized errors.
Actively participated in meetings to contribute insights and strategies for seamless implementation of new processes, aligning with the company's objectives and fostering collaboration across teams.
Additionally, played a pivotal role in data management by formatting Excel spreadsheets to ensure accurate entry into databases. Through meticulous attention to detail, maintained and updated databases to uphold data integrity and accessibility.
Furthermore, collaborated closely with business department on rollouts of new products and services, providing analytical support and insights to inform decision-making and optimize outcomes.
Compliance Attendant
Heritage Hills Management
Somers, NY
06.2020 - 08.2020
As Compliance Attendant, upheld and enforced vital policies, procedures, and regulations to guarantee safe and pristine environments for all pool users. Responsibilities included meticulous monitoring of pool activities to promptly address any safety concerns and ensure compliance with established guidelines.
Additionally, maintained detailed daily logs to accurately track resident pool attendance and usage patterns. By meticulously documenting this information, I provided valuable insights into pool utilization trends, which facilitated informed decision-making and resource allocation.
Through vigilant oversight and proactive approach, Played key role in fostering secure and enjoyable experiences for all patrons, while also contributing to efficient management of pool resources.
Assistant Facility Manager
Leros Point to Point
Valhalla, NY
09.2019 - 05.2020
• I meticulously cleaned and detailed cars to impeccable standards in preparation for corporate business travel. By ensuring each vehicle was immaculately presented, I played a key role in upholding the company's professional image and commitment to excellence.
Additionally, provided essential support to Facility Manager in maintaining overall appearance and functionality of company vehicles.
Through proactive maintenance and attention to detail, I ensured that all vehicles consistently met or exceeded company standards, contributing to positive and polished corporate environment.
Education
Bachelor of Science - Computer And Information Sciences
Springfield College
Springfield, MA
05.2023
Skills
Database Management & Development:
SQL
Low-level Database Development/Management
Microsoft SQL Server
Oracle
MySQL
Database Administration
Technical Skills:
Excel VBA and MS Office Products
Linux
Computer Networking (LAN, TCP/IP, VPN)
Mobile Device Management
Software Troubleshooting
Computer Diagnostics
Additional Skills:
Data Analysis (including Regression Analysis)
User Interface (UI) Development
Help Desk & Technical Support
Microsoft Windows and Office
Mac Systems
Customer Service & Support