Jaydon Lafountain
Colchester,VT
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Committed to learning new roles and processes to better support various departments and service initiatives.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Burlington Country Club
04.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled proper care and management of golf carts as well as other club supplies.
Customer Service
Sparetime
09.2022 - 04.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referral's and walk in business.
- Maintained clean and organized space, keeping guest and employees in a clean and safe environment.
- Organized merchandise on the floor for optimal viewing.
Grocery Clerk
Price Chopper
12.2021 - 08.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Education
High School Diploma -
Colchester High School
Colchester, VT06.2024
Skills
- Customer Support
- Team Collaboration
- Clerical Support
- Quality Assurance
- Problem Resolution
- Sales Closing
- Stock Replenishment
- Customer Service
Timeline
Customer Service Associate
Burlington Country Club
04.2023 - 09.2023
Customer Service
Sparetime
09.2022 - 04.2023
Grocery Clerk
Price Chopper
12.2021 - 08.2022
High School Diploma -
Colchester High School
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