Jaydon To
San Jose,CA
Summary
As a dynamic and dedicated Ice Cream Barista at Icicles, I consistently provided exceptional customer service while effectively managing time during busy periods. My strong problem-solving abilities and ability to memorize the menu helped improve guest experiences. With a commitment to high sanitation standards, I played a key role in maintaining a clean and welcoming environment for all customers.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Icicles
San Jose, Califronia
03.2024 - Current
- Recommended flavor combinations and desserts to customers, enhancing their dining experience.
- Conducted regular inventory audits to minimize waste and ensure product freshness.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Memorized menu items, identifying allergens to streamline service to customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Followed proper sanitation guidelines when handling food products.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Managed time effectively during peak hours to minimize customer wait times.
Education
High School Diploma -
Andrew P. Hill Highschool
San Jose, CASkills
- Time management
- Customer service
- Team collaboration
- Problem solving
- Effective communication
- Serving
- Handling complaints
- Safe food handling
- Speed and efficiency
- Menu memorization
- Teamwork
- Friendly demeanor
- Guest service
- Working under pressure
- Flexible schedule
VolleyBall Team Manager
- Varisty Team Manger for 2 Years
Timeline
Ice Cream Server
Icicles
03.2024 - Current
High School Diploma -
Andrew P. Hill Highschool
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