Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Jaykob Mamora

Edinburg,TX

Summary

Dynamic Marketing Manager with a proven track record at High Point/Electrolit, adept at formulating creative promotional strategies and enhancing customer loyalty. Skilled in brand management and team leadership, I successfully implemented programs that boosted repeat business and optimized customer experiences across multiple channels.

Overview

8
8
years of professional experience

Work History

Marketing Manager

High Point/Electrolit
Sugar Land, TX
06.2024 - Current
  • Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
  • Implemented customer loyalty programs that increased repeat business.
  • Maintained relationships with key customers through regular communication.
  • Utilized strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
  • Formulated creative promotional strategies aimed at boosting sales

Manager

7/11 Store
Houston, TX
09.2022 - 05.2024
  • Conducted performance reviews and delivered ongoing coaching to improve employee performance.
  • Resolved employee conflicts by providing guidance on company policies and procedures.
  • Maintained accurate records of employee attendance, payroll, and vacation requests.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Assigned tasks and monitored project personnel performance for quality assurance.
  • Oversaw daily operations to ensure efficiency and adherence to quality standards.
  • Produced thorough reports detailing project activities in a timely manner.
  • Proposed modifications to project plans to align with organizational goals.

Buyer

Prostar Manufacturing inc.
Pasadena, TX
03.2022 - 09.2022
  • Executed procurement process from requisition to receipt, ensuring compliance with company policies.
  • Sourced materials from various vendors to achieve cost savings.
  • Coordinated timely delivery of materials to job sites by specified start dates.
  • Delivered materials to shops, ensuring accurate routing and distribution.

Manager

7-11
Richmond, TX
08.2021 - 03.2022
  • Ensured shelves remained fully stocked and maintained cleanliness throughout store.
  • Hired and trained employees, developed work schedules to optimize staffing.
  • Completed daily paperwork to maintain organized records and efficient operations.
  • Maintained Laredo Tacos station's neatness and responsiveness to customer needs.
  • Participated in meetings focused on identifying improvements in operational areas.

Warehouse Worker

Amazon
Katy, TX
10.2020 - 08.2021
  • Sorted Amazon boxes to designated destinations efficiently.
  • Unpacked trucks, transferring items onto conveyor belt for processing.
  • Sorted boxes from conveyor belt for optimized distribution.
  • Lifted and stacked boxes for packing into outbound trucks.

Delivery Driver, Shipping

Medici Pharmacy
Sugar Land, TX
08.2020 - 10.2020
  • Delivered prescription drugs to customers
  • Refilled and box prescription drugs in the pharmacy
  • Keep the records of the mileage of the car on a spreadsheet
  • Make account for new customers or ask for refills for existing customers
  • Operated mailing prescription drugs

Deliver Driver and Coook

Pepperonis
Houston, TX
02.2018 - 03.2020
  • Trained and mentored 4 new employees for customer service positions
  • Spearheaded customer referral program, increasing customer base by 15%
  • Resolved and answered customer inquiries regarding issues
  • Operated a variety of kitchen equipment, measures and mixes ingredients based on company’s accordance
  • Prepared and maintained food-production related records for accuracy and health policies

Education

High School Diploma -

Kempner High School
Sugar Land, TX
05.2019

Some College (No Degree) - Accounting (CPA Program)

University of Houston
Wharton County Junior College

Skills

  • Internet Explorer and MS Suite
  • Customer relationship management
  • Team leadership
  • Brand management
  • Performance evaluation
  • Time management
  • Employee training
  • Brand promotion

Volunteer Experience

  • Urban Kings AAU Basketball, Assistant, Assisted head coaches with coordinating logistics and practices
  • Endomitosis of Houston, Volunteer, Served as a volunteer for fund-raising events

Timeline

Marketing Manager

High Point/Electrolit
06.2024 - Current

Manager

7/11 Store
09.2022 - 05.2024

Buyer

Prostar Manufacturing inc.
03.2022 - 09.2022

Manager

7-11
08.2021 - 03.2022

Warehouse Worker

Amazon
10.2020 - 08.2021

Delivery Driver, Shipping

Medici Pharmacy
08.2020 - 10.2020

Deliver Driver and Coook

Pepperonis
02.2018 - 03.2020

High School Diploma -

Kempner High School

Some College (No Degree) - Accounting (CPA Program)

University of Houston

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