Jayla Barnett
Lexington,KY
Summary
Dynamic and results-driven professional with a strong background in customer service and team leadership, honed at Speedway Gas Station. Proven ability to train and mentor staff while implementing effective inventory management practices. Skilled in cash handling and problem-solving, consistently enhancing customer experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Team Member
Thortons
02.2023 - 10.2025
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, ensuring accurate transactions and balancing drawers at end of shifts.
- Maintained cleanliness and organization of store displays to enhance customer experience and product visibility.
- Assisted in inventory management by restocking shelves and conducting routine stock checks to minimize shortages.
Assistant Store Manager
Speedway Gas Station
01.2022 - 02.2023
- Assisted in managing daily store operations to ensure optimal customer service and smooth workflow.
- Trained and mentored new staff on operational procedures and customer engagement techniques.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Conducted regular audits of cash handling processes to ensure accuracy and compliance.
Shift Manager
Arby's Restaurant
09.2017 - 12.2022
- Assisted in coordinating daily shift operations to ensure efficiency and productivity.
- Supported team members in adhering to safety protocols and operational guidelines.
- Learned and utilized point-of-sale systems for accurate transaction processing.
- Engaged with customers to enhance service experience and address inquiries.
Education
Criminal Justice & Radiology
Bluegrass Community And Technical College
Lexington, KYSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Training and mentoring
Timeline
Team Member
Thortons
02.2023 - 10.2025
Assistant Store Manager
Speedway Gas Station
01.2022 - 02.2023
Shift Manager
Arby's Restaurant
09.2017 - 12.2022
Criminal Justice & Radiology
Bluegrass Community And Technical College