Jayla Bowers
Dade City,FL
Summary
Dynamic and customer focused professional with a proven track record. Proficient in customer service, sales, and team collaboration. Skilled in engaging customers to drive results. Experienced in maintaining cleanliness in ensuring smooth operations. Known for positive attitude, strong communication, and teamwork. Eager to contribute to an organization committed to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
ABC Pizza House
08.2023 - 02.2024
- As a former team member at ABC Pizza House, being a reliable team member played an integral role in ensuring the smooth operation of the restaurant while delivering exceptional service to customers.
- Efficient service while preparing up to 30 orders on usual days, making orders accurately, and addressing concerns for a positive dining experience
- Assisted in food preparation tasks such as ingredient and pizza topping application
- Supported kitchen staff with tasks such as dishwashing, food plating and maintaining cleanliness and organization in the kitchen area to uphold hygiene and safety standards
- Collaboration with fellow team members to ensure efficient workflow during peak hours.
Dairy Queen Crew Member
Dairy Queen
02.2022 - 05.2022
- Managed a variety of tasks throughout the shifts, including maintaining cleanliness in the restaurant, preparing food items, taking orders, and serving at least 30 customers a day during shifts
- Actively contributed to sales by engaging customers, offering recommendations, and providing detailed explanations about menu items in friendly and positive manner
- Utilizing effective body language, insured customers felt welcomed and informed about their dining options
- Dedication to providing exceptional service and fostering a welcoming atmosphere played a significant role in enhancing the overall customer experience at DQ.
Education
Associate of Science - Pre-Medicine
Hillsborough Community College
Tampa, FL08.2028
High school diploma -
Countryside High School
Clearwater, FL05.2023
Skills
- Computer literacy
- Customer service
- Proofreading accuracy
- Cross-Functional Teamwork
- Work order completion
- Computer Controlled Devices
- Payment Collection
- Communication skills
- Leadership
- Problem solving
- Conflict management
- Strong teamwork
- Customer interaction
- Deadline Management
Certification
Driver's License
Languages
English
Native or Bilingual
Timeline
Restaurant Team Member
ABC Pizza House
08.2023 - 02.2024
Dairy Queen Crew Member
Dairy Queen
02.2022 - 05.2022
Associate of Science - Pre-Medicine
Hillsborough Community College
High school diploma -
Countryside High School
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