David Shull
Jamestown,NY
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
4
4
years of professional experience
Work History
General Laborer
Dunkirk Metal Products
03.2021 - Current
- Responsible for receiving product from another department, then molding them into correct items or shapes, using variety of techniques and equipments
- Remove parts from laser cut piece of metal.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Performed quality checks on products and materials to identify any defects.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- Operated forklift to load and unload materials and equipment on trucks.
- Carefully cut PVC and steel according to specifications, which in turn reduced wasteful spending.
- Guaranteed on-time and under-budget deliverables by strategically managing projects.
IT Technical Support Representative
Daemen College Learning Center
09.2019 - 03.2021
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Researched product and issue resolution tactics to address customer concerns.
- Documented support interactions for future reference.
- Monitored systems in operation and quickly troubleshot errors.
- Assisted customers in identifying issues and explained solutions to restore service and functionality
Education
No Degree - Animation
Daemen College
Amherst, NYHigh School Diploma -
Pine Valley Central Junior-Senior High School
South Dayton, NY06.2019
Skills
- Staff Training
- Tool and Equipment Maintenance
- Construction Project Completion
- Safety Protocols
- General Tool Knowledge
- Quality Control
- Customer Support Needs Assessment
- Windows 10
- Mobility Devices
- Customer Service Expertise
- Responding to Technical Questions
Timeline
General Laborer
Dunkirk Metal Products
03.2021 - Current
IT Technical Support Representative
Daemen College Learning Center
09.2019 - 03.2021
No Degree - Animation
Daemen College
High School Diploma -
Pine Valley Central Junior-Senior High School
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