Jayla Brown
Elyria
Summary
Dedicated and compassionate professional with extensive experience in customer service and caregiving. Proven ability to effectively communicate with diverse populations, providing exceptional support and fostering positive relationships. My background in customer service has honed my problem-solving skills and taught me the importance of patience and empathy, which I have consistently applied in my role as a caregiver. I am eager to leverage my skills in a new career opportunity where I can contribute to a team's success and grow professionally within a supportive and dynamic organization. Committed to long-term career development, I thrive in environments that challenge me to learn and expand my capabilities.
Overview
8
8
years of professional experience
Work History
Caregiver
Brookdale Senior Living Center
10.2023 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- provider 1:1 assists to clients that needed to be closely monitor by the Nursing staff.
Sales Associate
Dollar General
09.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Cleaning Team Member
Elyria City Schools
04.2019 - 07.2022
- Contributed to positive workplace morale by providing support and assistance to colleagues when needed.
- Collaborated with management on special projects or assignments that required additional attention or expertise in cleaning procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Clean class rooms after schools hours and assist staff with events to schedule proper cleaning times.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Cashier
Burger King
01.2017 - 03.2018
- Cleaned and stocked customer eating area, work stations, and equipment
- Transferred supplies and tools between storage space and work areas
- Assisted with a variety of kitchen-related tasks
- Greeted all visitors with a smile
- Maintained a solid awareness of product and services available in unit
- Balance cash registers at the end of the shift, and ensure that any discrepancies are immediately resolved
- Count cash notes and coins and create corresponding accounting reports
- Provide next-shift cashier with information on the cash till’s balance
- Ascertain that change is available at the beginning of each shift
- Clean, maintain and sanitize the cash counter on a constant basis
Education
High School Diploma -
Elyria High School
601 Middle Ave Elyria, Ohio 06.2017
Skills
- Proficient in internet research
- Organization Skills
- Basic Clerical Knowledge
- Dependent and reliable
- Detail orientated
- Excellent communication skills
- Interpersonal skills
- Profound ability to follow company safety standards
- Patient care
- Multitasking and organization
- Basic housekeeping
Timeline
Caregiver
Brookdale Senior Living Center
10.2023 - 01.2025
Sales Associate
Dollar General
09.2022 - 06.2023
Cleaning Team Member
Elyria City Schools
04.2019 - 07.2022
Cashier
Burger King
01.2017 - 03.2018
High School Diploma -
Elyria High School
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