Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Jayla Byer

Summary

Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and activities. Always ready to step in and positively impact quality of life, learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Paraprofessional , Special Education

Special Needs School Of Gwinnett
08.2022 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Summer Camp Counselor

Childtime Learning Center
05.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.

Preschool Teacher

Legacy Academy
01.2022 - 05.2022
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Activities Assistant

Nurse Care Of Buckhead
09.2021 - 01.2022
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Customer Care Representative

Sprint Corp.
07.2020 - 08.2021
  • Documented customer inquiries and feedback, including service delivery suggestions in company database.
  • Kept customer and system account information accurate and current to support timely resolutions for all concerns.
  • Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.

Jefferson County Memorial Fellow

Equal Justice Initiative
09.2019 - 02.2021
  • Produced well-written and thoroughly vetted research papers for industry journals.
  • Worked with academic professionals to improve research and garner deeper grasp of related topics.
  • Proposed and implemented research focused on

Receptionist Clerk

Darlene Mitchell
10.2018 - 03.2020
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Rendered information to callers and drafted office emails.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

Education

Bachelor of Arts - English Language And Literature

Miles College
Fairfield, AL
05.2021

College Prep Diploma

South Gwinnett High School
Snellville, GA
05.2018

Skills

  • Behavior Management
  • Small Group and Individual Assistance
  • Special Education Support
  • CPR and First Aid
  • Documentation
  • Emotional Support
  • Behavior improvements
  • Social Skills Training
  • Activity Planning
  • Disability Awareness
  • Safety understanding
  • Conflict resolution techniques

Accomplishments

  • Customer Assistance - Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Sales - Consistently generated additional revenue through skilled sales techniques.

Affiliations

  • Delta Sigma Theta Sorority Inc.
  • Tau Beta Sigma National English Society

Certification

CPR Certified

Timeline

Paraprofessional , Special Education

Special Needs School Of Gwinnett
08.2022 - Current

Summer Camp Counselor

Childtime Learning Center
05.2022 - 08.2022

Preschool Teacher

Legacy Academy
01.2022 - 05.2022

Activities Assistant

Nurse Care Of Buckhead
09.2021 - 01.2022

Customer Care Representative

Sprint Corp.
07.2020 - 08.2021

Jefferson County Memorial Fellow

Equal Justice Initiative
09.2019 - 02.2021

Receptionist Clerk

Darlene Mitchell
10.2018 - 03.2020

Bachelor of Arts - English Language And Literature

Miles College

College Prep Diploma

South Gwinnett High School
Jayla Byer