Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Jayla Cole

Chicago,IL

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Thrives under pressure getting orders fulfilled accurately and on time. Uses industry-standard software including handheld and wearable devices. Safely operates variety of heavy equipment from forklifts to conveyor systems. Adjusts easily to changing schedules throughout week.

Overview

3
3
years of professional experience

Work History

Sortation Associate

Amazon
11.2023 - Current
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Informed management immediately of sorting issues, conveyor problems and safety concerns.
  • Performed well during first, second and third shift rotations.
  • Maintained high-level work standard achieving 93% accuracy sorting and processing.
  • Worked in temperatures ranging 4* to 80 degrees.
  • Certified forklift and power equipment operator with good record safely transporting and processing orders.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Inbound Stower

Amazon
10.2022 - 11.2023
  • Separated damaged items from functional ones before placing on shelves.
  • Sorted over 6,894 products onto shelves according to type, weight, and size.
  • Inspected items for any damages and reported discrepancies to supervisor.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.
  • Complied with safety regulations and protocols to reduce risks and safeguard teams.
  • Arranged merchandise according to company standards to maintain tidy and organized stockroom.
  • Used hand trucks and pallet jacks to safely move items to designated areas.
  • Stayed accountable for storage and organization of warehouse merchandise.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Performed daily inventory checks to verify recorded totals.
  • Sorted and delivered materials to different work areas and staff.

Crew Member

Popeyes Louisiana Chicken
09.2020 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Education

Hoosier College & Career Academy
Indianapolis, IN

Skills

  • Teamwork Abilities
  • Computer Literacy
  • Organizational Skills
  • Time Management
  • Quality Control
  • Multitasking
  • Customer Service
  • Decision Making
  • Attention to Detail
  • Team Collaboration
  • Problem-Solving Skills
  • Workplace Safety

Timeline

Sortation Associate

Amazon
11.2023 - Current

Inbound Stower

Amazon
10.2022 - 11.2023

Crew Member

Popeyes Louisiana Chicken
09.2020 - 10.2022

Hoosier College & Career Academy

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Jayla Cole