Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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Kavish Kritil Deo

1254 N Terry St, Portland,OR

Summary

Thrives under pressure getting orders fulfilled accurately and on time. Uses industry-standard software including handheld and wearable devices. Safely operates variety of heavy equipment from forklifts to conveyor systems. Adjusts easily to changing schedules throughout week. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

6
6
years of professional experience

Work History

Sortation Associate

Amazon.Inc
10.2023 - 11.2024
  • Enhanced efficiency by sorting and organizing packages according to destination codes.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Ensured accurate package delivery with attention to detail in labeling and scanning processes.
  • Contributed to customer satisfaction by ensuring timely processing of urgent shipments.
  • Assisted in inventory management tasks such as cycle counting and reconciling discrepancies.
  • Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
  • Troubleshot technical issues with scanning equipment quickly, minimizing downtime during shifts.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.

IT Support Engineer

Ministry Civil Service
01.2019 - 04.2023
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Enhanced network security with regular vulnerability assessments and prompt patch installations.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Increased user satisfaction through effective communication and timely resolution of support tickets.
  • Optimized system performance, conducting routine checks and addressing potential issues before escalation.
  • Streamlined software deployment by automating installation processes for various applications.
  • Safeguarded sensitive data with rigorous backup strategies and disaster recovery plans.
  • Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
  • Assisted in the development of IT policies, procedures, and best practices to maintain a secure computing environment.
  • Delivered end-user training on new technologies, increasing adoption rates among employees.
  • Contributed to cost savings by identifying opportunities for process improvements within the IT department.
  • Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
  • Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
  • Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.

Education

Bachelor of Science - Network And System Administration

Western Sydney Institute
Suva Fiji
04.2017

Skills

  • Record Keeping
  • Organizational Skills
  • Problem Solving
  • Stock Management
  • Teamwork Abilities
  • Conflict Resolution
  • Time Management
  • Computer Literacy
  • Decision Making
  • Attention to Detail
  • Customer Service
  • Problem-Solving Skills

Accomplishments

    Crisis Management

    Problem-Solving Techniques

    Risk Management

    Leadership Skills

Languages

English
Full Professional
Fijian
Limited Working
Hindi
Native or Bilingual

Affiliations

  • Learning New Technology
  • Customer Service Excel
  • Management Level Excel

Timeline

Sortation Associate

Amazon.Inc
10.2023 - 11.2024

IT Support Engineer

Ministry Civil Service
01.2019 - 04.2023

Bachelor of Science - Network And System Administration

Western Sydney Institute

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Kavish Kritil Deo