Jayla Davis
Byram,MS
Summary
Motivated and detail-oriented professional with hands-on experience in data entry, customer service, and administrative support. Currently pursuing a bachelor's degree in psychology at Jackson State University, building on a strong academic foundation in Social Work from Hinds Community College. Skilled in managing organizational tasks, supporting operations, and engaging with clients to deliver exceptional service. Passionate about bridging human services and administrative excellence to make a positive impact on individuals and communities. Seeking opportunities in nonprofit, healthcare, education, or corporate settings to contribute to efficient workflows and client satisfaction while continuing to grow professionally.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk
Tower Loan
Jackson, MS
- Current
- Skilled in managing confidential information, keeping correct records, and supporting efficient workflows. experienced in data entry, customer service, and handling public inquiries. Known for professionalism, clear communication, and dependable office support. Seeking a role where I can help staff, clients, and the public effectively.
- Core Responsibilities
- Enter, update, and support exact data in company databases and spreadsheets
- Review incoming information for errors, inconsistencies, and missing details
- Correct data entry mistakes and verify the accuracy of all records
- Organize and manage digital files to ensure easy retrieval and confidentiality
- Keep data integrity by following security and privacy guidelines
- Prepare and generate reports, summaries, or logs as requested
- Cross-check data with source documents to ensure completeness
- Help with administrative tasks such as scanning, filing, and document management
- Communicate with team members to resolve data issues or clarify information
- Support office operations by ensuring prompt and efficient data processing
Crew Member / Cashier
Dairy Queen
Ridgeland, MS
04.2020 - 12.2020
- Operated POS systems, processed payments, and managed cash drawer accuracy
- Provided excellent customer service in a fast-paced environment
- Handled refunds, order issues, and customer concerns professionally
- Aided with food preparation and supporting a clean, organized workspace
- Supported sales by promoting specials and answering customer questions
- Service Skills
- Provided friendly, efficient customer service in a fast-paced environment
- Handled customer questions, complaints, and special requests with professionalism
- Kept a positive attitude while helping diverse customers
- Showed effective communication and active listening skills
- Ensured exact order taking and prompt food preparation
- Aided teammates during rush periods to support smooth operations
- Handled transactions, processed payments, and operated POS systems
- Promoted menu specials and upsold products to enhance customer satisfaction
- Kept cleanliness and organization at the front counter and dining areas
- Followed food safety and sanitation guidelines consistently
Education
B.A. - Psychology
Jackson State University
Jackson, MS05.2026
A.A. - Social Work
Hinds Community College
Utica, MS05.2021
High School Diploma - undefined
Jim Hill High School
Jackson, MS05.2018
Skills
- Enter, verify, and keep high-volume data with strong accuracy and attention to detail
- Review records for errors and correct inconsistencies to ensure data integrity
- Support confidentiality of sensitive information
- Organize digital files and update records in spreadsheets and database systems
- Generate reports and summaries as needed to support internal operations
- Collaborate with team members and communicate effectively across departments
- Administrative & Technical Skills
- Data Entry & Record Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Database & CRM Systems
- Document Organization
- Report Generation
- Professional Skills
- Communication (verbal & written)
- Customer Service
- Problem-Solving
- Time Management
- Adaptability
- Teamwork
- Leadership & Initiative
Timeline
Crew Member / Cashier
Dairy Queen
04.2020 - 12.2020
Data Entry Clerk
Tower Loan
- Current
B.A. - Psychology
Jackson State University
A.A. - Social Work
Hinds Community College
High School Diploma - undefined
Jim Hill High School