Jayla D. Jackson
Greenville,SC
Summary
Reliable, service-focused nursing professional with excellent patient care and communication skills gained through experience as a CNA. Compassionate self-motivated and technically skilled in attending to patients in diverse healthcare settings; Unit Secretary & CRCR Certification.
Healthcare professional with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Prisma Health Senior Care Pace (Clinic)
Greenville, SC
08.2025 - Current
- Facilitated effective communication between patients and healthcare providers, enhancing patient understanding of treatment plans.
- Implemented efficient documentation processes within the electronic health record system for improved data accuracy.
- Delivered exceptional patient care by conducting thorough assessments and accurately documenting vital signs.
- Implemented quality control measures within the clinical environment to enhance patient safety and satisfaction standards.
- Assisting nursing staff with routine procedures, including wound care and catheter management.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Intern
Gastronenterology Associates
Greenville, SC
04.2026 - 04.2026
- Delivered high-quality patient care by accurately measuring vital signs and documenting observations in real-time.
- Conducted thorough patient assessments, reporting changes in condition to nursing staff for prompt interventions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained compliance with HIPAA regulations, upholding confidentiality and integrity of all patient information records.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
Patient Registration
St Francis Eastside/Ensemble
Greenville, SC
11.2020 - 08.2025
- Achieved streamlined patient check-in processes, significantly reducing wait times and enhancing overall patient satisfaction.
- Coordinated insurance verifications and pre-authorizations, ensuring seamless service delivery for patients and providers.
- Promoted HIPAA compliance by safeguarding sensitive patient information throughout the registration process.
- Built rapport with diverse populations through excellent interpersonal skills, empathy, and active listening abilities during interactions with patients and families.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Strengthened interdepartmental communication by proactively informing relevant staff members about schedule changes, cancellations, or special accommodations needed for patients.
CNA (PRN)
The Woodlands at Furman
Greenville, SC
06.2018 - 05.2024
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate and answer call lights.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Nursing Assistant Certification -
Goodwill/Ignite Healthcare Institute
Greenville, SC01-2017
High School Diploma - undefined
Greenville High School
Greenville, SCCertified Clinical Medical Assisting - Medical Assisting
Capstone Career Development Center
Greenville06-2026
Skills
- Patient registration and Check-in
- Basic Medical Terminology
- Electronic Medical Records
- Vital Signs & Patient Monitoring
- Privacy/HIPPA Regulations
- Patient Advocacy & Support
- Documenting/ Record Keeping
- Time management and multitasking
- Professional demeanor and positive attitude
- Immunization administration
- Venipuncture expertise
Certification
- Greenville Technical College Unit Secretary Certification Greenville, SC 2018
- Ignite Healthcare Institute Nursing Assistant Certification Greenville, SC 2017
- National Restaurant Association SERV Safe - Food Handler Greenville, SC 2017
- Thrive Upstate First Aid Greenville, SC
- Ensemble CRCR Greenville, SC 2024
- American Heart Association Basic Life Support CPR 2026
- Certified Clinical Medical Assistant (CCMA), NHA-Pending
Timeline
Intern
Gastronenterology Associates
04.2026 - 04.2026
Certified Nursing Assistant
Prisma Health Senior Care Pace (Clinic)
08.2025 - Current
Patient Registration
St Francis Eastside/Ensemble
11.2020 - 08.2025
CNA (PRN)
The Woodlands at Furman
06.2018 - 05.2024
High School Diploma - undefined
Greenville High School
Nursing Assistant Certification -
Goodwill/Ignite Healthcare Institute
Certified Clinical Medical Assisting - Medical Assisting
Capstone Career Development Center