Jayla Fauntroy
INOVA
Fairfax,VA
1
Certification
9
years of professional experience
Dedicated professional committed to contributing to a dynamic team by fostering collaboration and continuous growth. Recognized for exceptional interpersonal skills and adaptability in diverse situations, ensuring effective communication and teamwork. A strong work ethic characterized by reliability, respectfulness, and responsibility, along with punctuality and a keen ability to listen and learn quickly. Aiming to leverage these qualities to become a valuable asset within the organization.
Work History
Medical Assistant
6 Months- Administered patient care by performing vital signs, EKGs, and blood draw procedures.
- Coordinated with healthcare providers to ensure accuracy of patient information and treatment plans.
- Managed appointment scheduling and patient follow-ups to enhance operational efficiency.
- Implemented electronic health record systems to streamline documentation and improve data access.
- Obtained client medical history, medication information, symptoms, and allergies.
Dispatcher
1 Year 2 Months- Streamlined help desk operations by implementing an effective ticket management
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
Emergency Medical Technician
1 Year 10 Months- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Reduced on-scene time by implementing efficient triage and treatment strategies, enabling quicker transport to medical facilities.
Student Health Technician
8 Months- Reduced errors in laboratory results by maintaining strict quality control measures.
- Conducted regular equipment checks to ensure operational efficiency and safety in patient care environments.
- Streamlined patient data entry, significantly reducing wait times for treatment.
- Assessed patient vital signs regularly, alerting appropriate staff members of any abnormalities or concerning changes.
- Reduced stress for patients and families with proactive communication and care coordination.
Sales Associate
1 Year 11 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
EMT Driver
11 Months- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Secretary/ Help Desk
1 Year- Maintained secure management of confidential records.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Revamped data files for analyzing and reporting on sales metrics.
Education
Security + - Information Technology
NREMT Certificate
High school diploma
GPA: 2.6
A+
Skills
Basic life support
CPR and first aid
Critical decision-making skills
Vital signs monitoring
IoT security
Analysts
Security analysis
Multitasking Abilities
Risk assessment
Software updates
Security protocols
Technical documentation
System administration
Help desk software
Hardware repair
User access support
Troubleshooting and diagnosis
Certification
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- CompTIA Security+
- CompTIA A+
- Emergency Vehicle Operator Course
Timeline
Medical Assistant
Quadrant Inc
12.2025 - CurrentRead More
Dispatcher
INOVA
04.2025 - CurrentRead More
Student Health Technician
Children's National Hospital
06.2023 - 02.2024Read More
Emergency Medical Technician
All American Ambulance
07.2022 - 05.2024Read More
EMT Driver
Procare ambulance
02.2021 - 01.2022Read More
Sales Associate
Amazon Delivery
01.2021 - 12.2022Read More
Secretary/ Help Desk
Access Green
02.2017 - 02.2018Read More
Anacostia SHS
High school diploma
Read More
Westlink career institute
NREMT Certificate
Read More
CompTIA
Security + from Information Technology
Read More
CompTia
A+
Read More