Jayla Holguin
El Paso,TX
Summary
Dedicated team member with strong customer service skills. Known for resolving complaints effectively and enhancing customer experiences through clear communication and attention to detail.
Overview
2
2
years of professional experience
Work History
Team Member
Tommys Car Wash Express
El Paso, TX
08.2025 - Current
- Operated car wash equipment to ensure efficient service delivery.
- Maintained cleanliness of facility and equipment to enhance customer experience.
- Assisted customers with vehicle care inquiries, providing expert recommendations.
- Collaborated with team members to streamline workflows and improve service speed.
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate
Walgreens
El Paso, TX
01.2025 - 11.2025
- Assisted customers in locating products and provided recommendations to enhance shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized merchandise displays to attract customer attention.
- Collaborated with team members to uphold store inventory standards and stock levels.
- Addressed customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Monitored product expiration dates and rotated stock to minimize waste and maximize freshness.
- Trained new hires on store procedures, enhancing team efficiency and service quality.
- Managed returns, exchanges and refunds in accordance with store policy.
Busser/Hostess
Red Lobster
El Paso, TX
08.2024 - 01.2025
- Assisted servers in delivering food and beverages to enhance guest experience.
- Maintained cleanliness of dining area and service stations to ensure efficient operations.
- Collaborated with kitchen staff to expedite order fulfillment and maintain menu accuracy.
- Supported setup and breakdown of dining room for special events and peak service times.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Monitored inventory levels of tableware and supplies, restocking as necessary for seamless service.
Education
High School Diploma -
Andress Highschool
El Paso, TX06-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Cash handling
- Cleaning
- Complaint resolution
- Sales and marketing
- Willingness to learn
Languages
English
Full Professional
Timeline
Team Member
Tommys Car Wash Express
08.2025 - Current
Sales Associate
Walgreens
01.2025 - 11.2025
Busser/Hostess
Red Lobster
08.2024 - 01.2025
High School Diploma -
Andress Highschool