JAY'LA LITTLE
Yorkville,IL
Summary
Customer service-focused team member with experience welcoming guests, checking memberships, resolving payment issues, and keeping work areas clean and safe. Brings strong cash handling, communication, and multitasking skills from fast-paced retail, food service, recreation, and beauty environments.
Overview
4
4
years of professional experience
Work History
Student Employee
Student Recreational Center
Louisville, Kentucky
08.2025 - Current
- Welcomed members at the Student Recreational Center entrance and responded to inquiries to enhance the visitor experience.
- Checked memberships and verified access using recreation center systems
- Monitored fitness areas and enforced safety and facility rules to ensure a secure environment for all users.
- Checked in and monitored attendees to ensure safe use of facilities and equipment while maintaining cleanliness and sanitation.
- Cleaned workout equipment and restocked towels, wipes, and supplies
Beauty Advisor
Sephora at Kohl's
Oswego, Illinois
05.2025 - 08.2026
- Welcomed Sephora at Kohl's guests, assessing and identifying beauty needs to provide tailored recommendations.
- Provided personalized beauty guidance and helped customers select skincare, makeup, and fragrance products.
- Suggested skincare, makeup, and fragrance products using Sephora product knowledge.
- Recommended skincare, makeup, and fragrance products using Sephora product knowledge.
- Demonstrated product application and shade matching to ensure customer satisfaction during consultations.
- Maintained organized and appealing displays to enhance customer engagement and shopping experience. and organized Sephora merchandise areas.
Cashier
Station One Smokehouse
Yorkville, Illinois
08.2024 - 08.2026
- Processed cash and card payments for dine-in and takeout guests at smokehouse register.
- Processed payments and managed register operations, ensuring accurate cash and card transactions and a balanced drawer at shift end.
- Balanced drawer and verified totals during shift closing procedures.
- Addressed payment issues and clarified order details, maintaining calm customer interactions.
- Greeted guests upon arrival and provided menu guidance on smoked meats and sides, enhancing customer experience.
- Packaged orders for pickup and coordinated handoff with kitchen staff.
- Supported team communication during busy lunch and dinner service periods.
Real Estate Assistant
LSI Superior Real Estate
Yorkville, Illinois
05.2024 - 08.2024
- Coordinated property showings and appointments for LSI Superior Real Estate agents, ensuring optimal scheduling for client engagement.
- Prepared real estate documents, contracts, and disclosures with careful accuracy.
- Managed MLS listings and updated property details across office systems to ensure accurate representation of available properties.
- Developed and maintained communication materials, including newsletters, email templates, social media posts, video scripts, and company brochures, to enhance brand visibility.
Crew Member
Chipotle Mexican Grill
Yorkville, Illinois
12.2022 - 04.2024
- Delivered friendly, quality customer service to customers and staff while preparing food throughout the day to maintain the service flow.
- Assembled burritos, bowls, tacos, and salads for guests.
- Executed cash register operations and managed guest orders at the service line for efficient transaction processing.
- Prepared Chipotle menu items following food safety and quality standards.
- Restocked ingredients, packaging, and front-line supplies throughout shift.
- Sanitized food prep areas, dining surfaces, and kitchen equipment to uphold cleanliness and safety standards.
- Followed Chipotle sanitation procedures for safe food handling.
Education
B.S. - Exercise Physiology
University of Louisville
Louisville, KY10-2026
High School Diploma -
Yorkville High School
Yorkville, IL05-2025
Skills
- Point of Sale Systems
- Cash handling
- Safety compliance
- Safety monitoring
- Customer Service
- Customer engagement
- Multitasking
- Teamwork
- Conflict Resolution
- Adaptability
- Treatment Planning
Personal Information
Title: EXPERIENCED & MOTIVATED TEAM MEMBER
STUDENT INTERSHIPS
- Strechi Chiropractic Clinic August 2024 – May 2025 - Intern Checking in & gathering info from patients. Maintenance treatment rooms and refilling materials. Disinfecting equipment between patients' appts.
- ATI Physical Therapy August 2023 – May 2024 - Intern Reviewing patients and assisting physical therapists develop & implement treatment plans. Reviewing & revising existing patient treatment programs.
- University of Louisville student Athletic Trainer January 2025 - Present - Intern I assist with injury prevention, athlete care, rehabilitation, and game-day medical support. I work alongside certified athletic trainers to prepare equipment, tape athletes, and help ensure players are healthy and ready to perform. This experience has strengthened my teamwork, communication, and time management skills in a fast-paced Division I athletics environment. I also work both semester which is spring off season working on rehabs and fall in season working with practices and making sure they healthy between game weeks.
Timeline
Student Employee
Student Recreational Center
08.2025 - Current
Beauty Advisor
Sephora at Kohl's
05.2025 - 08.2026
Cashier
Station One Smokehouse
08.2024 - 08.2026
Real Estate Assistant
LSI Superior Real Estate
05.2024 - 08.2024
Crew Member
Chipotle Mexican Grill
12.2022 - 04.2024
B.S. - Exercise Physiology
University of Louisville
High School Diploma -
Yorkville High School