Jayla Lockhart
Kalamazoo,MI
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
1
1
year of professional experience
Work History
Associate
Target
11.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Crew Member
Wendys
09.2022 - 11.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Caregiver
Beacon Community Services
06.2022 - 11.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Dealt with 5-6 patients a day
Education
High School Diploma -
Vicksburg High School
Vicksburg, MI05.2020
Skills
- Data Entry
- Cash Handling
- Management Support
- Program Support
- Workplace Safety
- Preparing Reports
- POS System Operation
- Customer Engagement
- Client Engagement
- Decision-Making
- Point of Sale Operation
- Customer Service
- Time Management
- Record and File Management
- Flexible Schedule
- Computer Skills
- Courteous and Professional
Timeline
Associate
Target
11.2022 - Current
Crew Member
Wendys
09.2022 - 11.2022
Caregiver
Beacon Community Services
06.2022 - 11.2022
High School Diploma -
Vicksburg High School
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