Jayla Mckrachon
Tampa,FL
Summary
I've energetically driven customer satisfaction. I leveraged my role at Busch Gardens Tampa Bay to ensure safe, memorable experiences, mastering operation control and safety protocols. As a Sandwich artist at Subway, I honed my dependable service skills, enhancing team efficiency and food service quality. My blend of policy compliance and cooperative teamwork consistently elevates guest experiences.
Overview
4
4
years of professional experience
Work History
Ride Operator
Busch Gardens Tampa Bay
Tampa, FL
11.2022 - 12.2024
- Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Tracked and reported ride operation data, including guest throughput and incident reports.
- Ensured safe operation of amusement park rides, adhering to strict safety protocols.
- Responded quickly in emergencies, following established protocols.
- Operated control panels for ride systems and monitored audio and visual equipment.
Sandwich Artist
SUBWAY®Restaurants
Tampa, FL
08.2020 - 01.2021
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods and ingredients.
Education
High School Diploma -
Wharton High School
Tampa, FL05.2022
Skills
- Safe work practices
- Customer services
- Customer relations
- Dependable and cooperative
- Food and Beverage Service
- Cash drawer operations
- Product Stocking and Rotation
- Operation and control
- Safety reporting
- Policy compliance
Timeline
Ride Operator
Busch Gardens Tampa Bay
11.2022 - 12.2024
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 01.2021
High School Diploma -
Wharton High School
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