Jayla Partington

• Presented ego-friendly, green products and services clearly, and addressed customer needs and concerns.
• Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
• Participated in weekly sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
• Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
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• Provided exceptional service to high volumes of customers daily, enhancing overall dining experience during peak sports events.
• Coordinated with hosts, bussers, and kitchen staff to streamline service and enhance the dining experience.
• Demonstrated enthusiasm and in-depth knowledge of the restaurant menu and products.
• Addressed customer inquiries and issues, fostering increased satisfaction and loyalty.

• Managed multiple tables simultaneously, delivering high service quality and enhancing customer satisfaction.
• Resolved customer complaints professionally, fostering positive relationships and enhancing overall dining experience.
• Utilized upselling techniques and in-depth menu knowledge to boost sales and accommodate food allergy specifications.
• Resolved customer complaints professionally, strengthening relationships and improving overall dining experience.
• Utilized upselling techniques and in-depth menu knowledge to increase sales while accommodating food allergy specifications.
• Restocked supplies during slow periods, including ice, trays, delivery bags, and rolling silverware.

• Trained new baristas and staff members on company processes, product preparation, proper espresso machine use and upkeep, and customer service etiquette.
• Maintained records of trainees' progress and monitored their performance through regular, visual evaluations, conducted re-training sessions to improve employees' knowledge base in specific areas.
• Provided tailored feedback to learners for further skill development based on preferred learning methods.
• Master barista in training.
• Processed daily cash and card transactions exceeding $1200, ensuring accuracy in accounting records.
• Managed inventory levels through regular cycle counts to ensure adequate supply level.

• Collaborated with trainers and staff to achieve compliance objectives for Target and Starbucks, ensuring adherence to company standards and enhancing operational integrity.
• Accomplished opening and closing tasks such as cleaning cafe areas, food, and drink ingredient prep, restock supplies, and setting up displays/lobby.
• Managed up to five orders simultaneously (both in-person and drive-up) while ensuring product quality and customer satisfaction.
• Built strong relationships with regulars and new customers by providing friendly, personalized service and anticipating customer needs before they arise.
• Ensured compliance with local health codes by possessing a deep understanding of food safety regulations regarding proper storage and sanitation procedures.
• Streamlined workflow by restocking inventory and supplies and prepping ingredients for drinks, improving service speed and efficiency.
• Updated signage and displays to effectively promote new and expanded products and services, attracting customer interest and enhancing product visibility.

• Developed and implemented activities for children to foster physical, social, emotional, and cognitive development while promoting problem-solving skills.
• Collaborated with teachers on developing individualized education plans tailored specifically for each student's unique needs.
• Implemented evidence-based practices in accordance with state regulations related to early childhood education programs.
• Maintained accurate records of student progress using data collection tools such as portfolios, checklists, and assessments.
• Maintained accurate records of attendance, health information, and developmental milestones to track each student's progress and inform instructional strategies.
• Established relationships with families to communicate developmental milestones, enabling them to support their child's progress at home.

• Cared for 1-6 children at a time for 10 families, tailoring activities to age ranges from newborn to 13 years old.
• Created crafts and planned outdoor activities such as hourly walks, bike rides, rollerblading, sledding, soccer ball, and trips to the park.
• Created crafts and planned outdoor activities such as hourly walks, bike rides, rollerblading, sledding, soccer ball, and trips to the park.
• Implemented age-appropriate rules, disciplinary actions, and schedules based on individual child’s needs.
• Implemented age-appropriate rules, disciplinary actions, and schedules based on individual child’s needs.

• Instructed children in schoolwork, basic sign language, and manners to foster communication and social skills.
• Developed age-appropriate activities to engage children during daily walks.
• Prepared meals and snacks in accordance with parental guidelines, followed parents' schedule for feeding and naps.
• Designated time weekly with parents to brainstorm and implement procedures best suited for children’s needs.
• Designated time weekly with parents to brainstorm and implement procedures best suited for children’s needs.

• Tracked and accounted for hundreds of United States postal mail, ensuring accurate delivery and minimizing misdelivery risks.
• Sorted and filed incoming mail into designated locations across three wings of post office, promoting organization and operational efficiency.
• Communicated with customers to resolve conflicts, improving customer satisfaction and service quality.

GPA: 3.83