Jayla Pena
Dale,TX
Summary
Dynamic and dedicated service professional with extensive experience at Lockhart Cafe, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective communication and strong multitasking skills. Committed to maintaining cleanliness and food safety standards while ensuring a welcoming dining experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress / Cashier
Lockhart Cafe
Lockhart, TX
08.2024 - Current
I provide customer assistance, serve food and drinks , provide good service , open up the place at 5:30am and close at 2 pm , and clean
Service Crew Member
Taco Bell
Lockhart, TX
08.2024 - 12.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations
- Helped clean up and maintain our area
Education
High School Diploma -
Lockhart High School
Lockhart, TXSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Cash handling
- Decision-making
- Safe food handling
- Hospitality service expertise
- Handling complaints
- Payment processing
- Service prioritization
- Accurate money handling
- Active listening
- Time management
- Performance improvement
- Supply restocking
- Table bussing
- Dining area maintenance
- Allergy awareness
- Food presentation
- Beverage preparation
Certification
Food Handlers
Timeline
Waitress / Cashier
Lockhart Cafe
08.2024 - Current
Service Crew Member
Taco Bell
08.2024 - 12.2024
High School Diploma -
Lockhart High School