Jayla Penn

• Assisted in loading delivery trucks with prepared packages.
• Scanned and sorted packages according to destinations and service type using handheld scanner.
• Sorted packages to appropriate slide, line or belt for final distribution.
• Examined and inspected containers, materials and products to meet packing specifications.

• Interacted politely with customers to promote quality service during checkout.
• Backed up cashiers ringing up large number of customers by bagging products.
• Helped supervisor control customer flow and backed-up lines by running registers during busy periods.

• Cook food on line most of shifts

• Scanned and sorted packages according to destinations and service type using handheld scanner.
• Sorted packages to appropriate slide, line or belt for final distribution.

• Processed refunds for worn, damaged and broken merchandise.
• Monitored checkout counters and self-checkout areas to assist with complex transactions.
• Trained new team members in cash register operation, stock procedures and customer services.
• Helped customers find specific products, answered questions and offered product advice.
• Assisted customers by providing information and resolving complaints.
• Processed customer payments quickly and returned exact change and receipts.
• Greeted customers promptly and responded to questions.
• Answered phone calls to assist customers with questions and orders.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Counted and balanced cashier drawers.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Welcomed customers, offering assistance to help find store items.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Offered customers carry-out service at completion of transaction.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.